At Memorial Hermann, we're about creating exceptional experiences for both our patients and our employees. Our goal is to provide opportunities for our diverse employee population that develop and grow careers in a team-oriented environment focused on patient care.
Every employee, at every level, begins their journey at Memorial Hermann learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it.
Position responsible for performing direct and indirect patient care as outlined in the Skills Inventory, under the direct or indirect supervision of a Registered Nurse.Job Description
Education: High School diploma or equivalent GED
Three (3) years patient care experience in a designated specialty area; OR
No experience if nursing student having completed fundamentals of nursing; OR
No experience if completion of Patient Care Technician program (e.g. Brightwood College); OR
No experience if honorably discharged from the Military Medical Corp within the past 24 months; OR
No experience if graduate from Medical Assistant or EMT (Intermediate Level) or Paramedic Program with at least 160 hours of extern clinical experience in a designated specialty area
Certified in Basic Life Support OR Heartsaver CPR with AED within 90 days of employment; AND one or more of the following:
Certified as a Nursing Assistant by the Texas Department of Health; OR
Nursing student having completed fundamentals of nursing; OR
Completion of Patient Care Technician program (e.g. Brightwood College); OR
Graduate of a foreign nursing program with nursing credentials/licensure in country of origin; OR
Certified Medical Assistant; OR
Certified Emergency Medical Technician (EMT); OR
Licensed Paramedic; OR
Completion of U.S. military Hospital Corpsman training
Additional knowledge, skills and abilities:
Ability to understand verbal and written instruction and communicate clearly and effectively with hospital staff and respond quickly to patient behavioral changes
Ability to perform basic mathematical calculations; demonstrates skills for assigned specialty area/function or assigned procedures, including working knowledge of basic medical terminology and computer skills
Demonstrated ability to perform duties with increased responsibilities
Ability to perform duties requiring prolonged and/or extensive sitting, standing, and walking
Ability to use discretion and courtesy when working with patients, visitors, and staff
Participates in a collaborative identification and reporting of patient safety issues, and ensures clean and safe patient environment; seeks assistance with removal of any potential safety hazard from room and reports findings to nurse or charge nurse
Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment
Demonstrates safe work practices and attitudes; follows safety rules; works to prevent unsafe conditions and behaviors; and participates in organizational and department safety programs.
Considers the diverse needs of each patient, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience
Promotes a safe and accountable environment; adheres to all Memorial Hermann policies, procedures, and standards, being a good steward of resources, including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff
Performs other duties as assigned within scope of responsibility and clinical competency
Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Performs appropriate advanced indirect and direct patient care at a competent level as directed by a licensed clinician within the scope of hospital-approved skills inventory according to the needs/age of the patient/population served including phlebotomy and EKG; assists with planning and implementing direct patient care; documents care provided in patient medical record in accordance with hospital policies/procedures
Assists personnel in meeting patient/family learning needs; maintains communication with physicians and healthcare team members to ensure quality of care; coordinates schedules of diagnostic testing
Performs assigned treatments as directed; prepares patient for meals and feeds them; performs/assists with baths; maintains patient rooms in orderly fashion; serves as Unit Clerk and/or monitors patients as assigned
Identifies and responds to abnormal findings, pertinent changes in the patient's condition reporting such to the patient's nurse or charge nurse immediately; charts observations and activities
Transports patients as needed to and from various destinations; assists with patient admissions, discharges and transfers.