PT Assistant Manager - Countryside Mall #317

Pacific Sunwear Clearwater , FL 33755

Posted 2 months ago

Overview

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures .

Responsibilities

PacSun Fit

  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

  • Inspires and motivates others by consistently exhibiting core value behaviors

  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Customer Experience

  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

  • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate

  • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

  • Shares feedback from customers with the leadership team to improve the overall customer experience

  • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Priority Setting I Decision Making

  • Prioritizes and delegates tasks to meet all operational needs

  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

  • Supports and executes visual directives and maintains visual standards set by the company

  • Drives efficiency in all operational store processes

  • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom

  • Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience

  • Ensures all store associates follow all policies, procedures and all Safety Program practices

Results Driven

  • Holds self and others responsible for the accomplishment of all operational tasks

  • Coaches and provides feedback on Sales Associate's performance

  • Supports associate engagement by recognizing and rewarding outstanding performance

  • Provides direction to associates to ensure understanding of company directives and standards

Operational Responsibilities

  • LOP: Leads floor for management team to cover breaks during non-peak periods

  • Supervisory level register access

  • Opening / Closing Shift: May be required to open or close store during specific periods based on business needs

Additional Responsibilities

  • Ability and willingness to take on additional tasks

  • Adheres to Federal, state and local labor laws

  • Secures and maintains assigned company property

  • Ability to safely lift up to 50 pounds

  • Flexibility with schedule {able to work weekends , early mornings, nights, peak holiday periods)

  • Ability to utilize power tools and navigate a ladder as needed

Qualifications

Education/Skills/Experience

  • Passion for product, brands, Fashion and trends

  • High school diploma or equivalent required

  • Effective written, verbal and presentation skills

  • Strong communication and time management skills

  • Basic math and computer proficiency

  • Previous retail or stock experience required

  • Experience supervising teams preferred

  • Must be 18 years of age

Physical Demands

  • Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally

  • Ability to operate a cash register and fold and display merchandise

  • Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions

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PT Assistant Manager - Countryside Mall #317

Pacific Sunwear