PT Assistance Pharmacy Supervisor

Additional Information About the Role

BJC is hiring a Patient Assistance Supervisor for the growing pharmacy team! If you a SME in pharmacy co pays and are looking to lead, apply below.

• Remote-WFH but must reside in the St. Louis area

• Eligible for the BILD leadership development program

Overview

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Preferred Qualifications

Role Purpose

This position will provide direction over the resources and processes that support patient drug assistance and patient drug copay assistance programs. Activities include patient identification and enrollment, compliance with program rules and applicable laws, and posting of copayments in applicable financial systems. The scope of responsibility will include the ambulatory and infusion locations across the BJC acute HSOs.

Responsibilities

• Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

• Work with internal and external stakeholders (e.g. drug companies, BJC Finance, BJC Rev Cycle, BJC Compliance, etc.) to provide guidance on issues and questions and pertain to the work unit.

• Identify key changes to program requirements and communicate to team promptly to minimize potential delays of care and/or financial burden to the patient. Ensuring correct procedures are in place and are being followed to obtain current patient financial and insurance status.

• Coordinates with pharmacy personnel to ensure staff adheres to policies and procedures related to pharmaceutical procurement and receiving processes.

• Ensures staff maintains compliant billing practices for patients receiving benefit from patient assistance programs and that copayments are processed in financial systems appropriately.

• BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

• Performs Other Responsibilities as Assigned

Minimum Requirements

Education

• High School Diploma or GED

Experience

• <2 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Associate or Trade School Equivalent

Experience

• 2-5 years

Licenses & Certifications

• Pharmacy Technician Certification Board

• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT)

• Registered Medical Assistant (RMA)

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

• Disability insurance* paid for by BJC

• Pension Plan*/403(b) Plan funded by BJC

• 401(k) plan with BJC match

• Tuition Assistance available on first day

• BJC Institute for Learning and Development

• Health Care and Dependent Care Flexible Spending Accounts

• Paid Time Off benefit combines vacation, sick days, holidays and personal time

• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer