Psychiatric Technician-031319-174633

State Of Tennessee Nashville , TN 37201

Posted 4 days ago

Minimum Qualifications Benefits Supplemental Questions



Education and Experience: Education equivalent to graduation from a standard high school.

Other Requirements:

Necessary Special Qualifications:
A valid motor vehicle operator license may be required; some positions may require a valid motor vehicle operator's license with a FOR HIRE (F) endorsement.

Examination Method: Non-competitive selection for Preferred Service positions.

Job Overview:

Under general supervision, is responsible for psychiatric technical work of average difficulty; and performs related work as required.

Distinguishing Features: This is the working level class in the Psychiatric Technician sub-series. Positions may work in direct care on patient units in a psychiatric hospital with responsibilities including providing daily living care, individualized teaching, group teaching, and supervised medical assistance. In addition, some positions may work as unit coordinators or admissions clerks with responsibilities such as such as entering/editing patient information into a database; ordering medical and office supplies; explaining admission procedures, taking vital signs and collecting other information from patients at the time of admission; and other clerical or patient care work. An employee in this class may be assigned to work days, evenings, nights, weekends, and/or holidays. This class differs from Lead Psychiatric Technician in that an incumbent of the latter trains and orients new Psychiatric Technicians and supervises Psychiatric Technicians on an assigned shift in a unit.

NOTE: Applicants must successfully complete an approved Psychiatric Technician training course with the State of Tennessee or pass an equivalent examination. Failure to do so may result in termination.

Competencies (KSA's):


  • Customer Focus

  • Integrity and Trust

  • Listening

  • Technical Learning

  • Action Oriented

  • Compassion

  • Composure

  • Patience

  • Functional/Technical Competencies

  • Time Management

  • Written Communications

  • Ethics and Values


  • Basic knowledge of principles and processes for providing customer and personal services, including customer needs assessment and meeting quality standards for services

  • Basic knowledge of principles and methods for teaching and instruction for individuals and groups

  • Basic knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology


  • Basic skill in managing one's own time

  • Basic skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Basic skill in understanding written sentences and paragraphs in work related documents

  • Basic skill in communicating effectively in writing as appropriate for the needs of the audience

  • Basic skill in understanding the implications of new information for both current and future problem-solving and decision-making

  • Basic skill in talking to others to convey information effectively

  • Basic skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • Basic skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things

  • Basic skill in adjusting actions in relation to others' actions

  • Basic skill in teaching others how to do something

  • Basic skill in actively looking for ways to help people


  • Be physically able to perform assigned patient care tasks

  • Be physically able to utilize approved crisis management techniques

  • Ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears

  • Basic ability to listen to and understand information and ideas presented through spoken words and sentences

  • Basic ability to communicate information and ideas in speaking so others will understand

  • Ability to speak clearly so others can understand

  • Basic ability to remember information such as words, numbers, pictures, and procedures

  • Basic ability to read and understand information and ideas presented in writing

  • Basic ability to communicate information and ideas in writing so others will understand

  • Ability to identify and understand the speech of another person

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Psychiatric Technician-031319-174633

State Of Tennessee