PSS CRM Field Reimbursement Manager - Fort Smith - Remote

Novartis AG Fort Smith , AR 72916

Posted 2 months ago

At Novartis, we are reimagining medicine to address some of society's most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible.

1.4 million patients are projected to be supported by Novartis Patient Specialty Services (PSS) by 2023. Importantly, PSS is increasingly providing strategic leadership, execution and resources to help appropriate patients access, initiate and remain on the Novartis medications needed to improve their lives. Today a significant percentage of patients are unable to access appropriate treatments and are lost before their first prescription is filled, with a majority lost at year one. Losing a majority of patients for preventable reasons is unacceptable and we know patients deserve better.

Imagine a dynamic strategy that dedicates greater technology, creativity, and talent to drive the innovative HCP and patient support to access, in order to allow appropriate patients to start and stay on their medications. Enhancing critical capabilities around the patient and HCP experience "post prescription" is the exact vision of Novartis PSS and the reason we are seeking top talent for the role Field Reimbursement Manager. Patients are the core of what we do here at Novartis, we are reimagining medicine to build, design, implement, and run dynamic end-to-end patient support offerings to help support patient success.

Do you want to be part of a team that puts patients first and puts a strong focus on customer-centric initiatives? Do you want the opportunity to lead and collaborate with cross-functional stakeholders? If so, we want to hear from you!

The Cardiovascular Renal Metabolism (CRM) Field Reimbursement Manager (FRM) is a remote based position within a geographic region. The geography covers the following areas of Fort Smith, Mountain Home, Blytheville & potential other areas.

This role helps minimize access & reimbursement barriers for patients and providers to optimize access and addressing access barriers by strategically working with key customers and accounts to refine policies and solve the most complex patient access issues. The FRM proactively provides education and support on product access programs for community practices, medical groups and facilities, as well as support of account implementation plans. They also develop compliant and customer-centric reimbursement support strategies and proactively communicate payer policy criteria related the product. Additionally, the FRM will analyze reimbursement and access issues and, in conjunction with their manager, act as the local access and reimbursement resource for internal Novartis partners in their assigned geography. The FRM will coordinate cross functionally within Novartis Pharmaceuticals Corporation (NPC) (i.e. ADSAR, Market Access, PSS, Field Sales and applicable third-parties) to support drug accessibility.

Major Accountabilities

  • Subject matter expert on the product payer landscape, proactively provides education to facilities and partners on regional and local payer policies and processes.

  • Work with internal partners to build strategic patient access and reimbursement account plans and review franchise, market access, and PSS business plans and objectives.

  • Provide insights and updates regarding account implementation plans (e.g. actual level of centralization) to ensure overall territory POA (plan of action) is updated and current.

  • Collaborate with ARL and/or ADSAR appropriately to share insights into customer needs, potential barriers and payer issues/opportunities for product access at the facility level.

  • Partner with internal and external stakeholders to identify, anticipate and address patient and practice reimbursement issues; Implement updates/changes to POA (plan of action) based on solutions generated to address issues.

  • Communicate and explain payer policy updates or system changes that impact access to the product in assigned accounts.

[#video#https://www.youtube-nocookie.com/embed/ggbnzRY9z8w{#400,300#}#/video#]

Education

Bachelor's Degree required. Business and/or biological science education preferred.

Minimum Requirements

  • 5+ years (pharma or biotechnology) or related healthcare industry

  • 3+ years' experience in public or private third party reimbursement arena or pharmaceutical industry in managed care, clinical support or sales.

  • Superb knowledge and operationalizing experience (revenue cycle management) of buy-and-bill reimbursement pathway.

  • Possess a strong understanding of Commercial payers, Medicare B and D plans and state Medicaid in assigned geographic region

  • Significant experience in patient assistance support, (i.e. Copay Programs).

  • Travel by air or car within and outside the assigned geography required, as needed, to fulfill job responsibilities.

  • Must live within assigned territory

What you'll receive:

Competitive salary, annual bonus, long term incentive for select levels, health insurance, paid vacation/holidays, potential flexible working arrangements, employee recognition program, employee referral program

Why consider Novartis?

769 million. That's how many lives our products touch. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.

Commitment to Diversity & Inclusion:

Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and

empowers our people to unleash their full potential.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here:

https://talentnetwork.novartis.com/network

We are Novartis. Join us and help us re-imagine medicine.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
FT Flight Paramedic Fort Smith

Air Evac Lifeteam

Posted 2 months ago

VIEW JOBS 9/16/2021 12:00:00 AM 2021-12-15T00:00 Job Description Job Description Summary : JOB SUMMARY Flight Paramedics provide direct patient care in accordance with GMR protocols and/or medical direction. They also assist with coverage of open shifts as needed with the assigned area. ESSENTIAL FUNCTIONS/DUTIES • Responsible for completion and submission of electronic patient care record for each dispatched flight within the specified time frame • Responsible for daily base checks, which includes narcotic count • Provide pre-hospital and intra-hospital advanced life support care from initial contact until patient care is relinquished to the accepting medical facility maintaining thorough patient care documentation • Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences • Maintain documentation of required licensure, certifications, continuing education, safety, and advanced procedures in the Employee Education Manual • Knowledgeable in use and routine maintenance of all equipment and supplies used by emergency programs • Maintains positive interpersonal relationships with colleagues, EMS representatives, hospitals, and the public • Functions as a medical flight member • Attends pre-mission briefings and mission debriefing and completes necessary documentation • Assists in pre-mission liftoff checklist and Pilot assistance when needed, i.e. radio, navigational, and visual observation activities • Complies with safety standards to assure safety of self, medical personnel, patient, and equipment prior to liftoff • Conducts aircraft safety briefings as needed • Responsible for filling open or vacant shifts within assigned area as deemed appropriate by the Regional Director OTHER DUTIES • Participates regularly in departmental activities, projects, and committees • Attends and participates in meetings according to established guidelines • Undertakes and maintains projects as assigned • Acts as a mentor and/or participates in orientation of new employees • Participates in continuing education programs • Maintains awareness of current issues related to pre-hospital care through participation in professional activities, i.e. national, state legislative-elected or appointed • Will instruct classes as directed by Program Director • Will assist with PR and marketing at established bases where needed within the assigned area • Other duties as assigned QUALIFICATIONS Experience: • Minimum of three (3) years' experience in an ALS or critical care setting required • Flight experience preferred Education: • Current EMT-P license/certification in the states served by the assigned area required • BLS, ACLS, PALS, NRP required prior to flight status. Will be required to obtain trauma certification within 6 months of hire • Advanced Certification (FP-C) preferred, required within 12 months from date of hire. • Instructor certifications in BLS, ACLS, PALS/PEPP, ITLS/PHTLS preferred • NREMT-P certification may be require in assigned area Skills: The knowledge, skills and abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Ability to read, analyze, and interpret health and flight-related journals, hospital reports, and job specific legal documentation • Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Ability to compute rate, ratio, and percent and to apply concepts of basic algebra and geometry to patient care • Ability to define problems, collect data, establish facts, and draw valid conclusions • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables • Ability to multitask and perform effectively in a fast paced environment • Exhibits professionalism, is ethical and able to maintain confidentiality • Well-organized, analytical and self-directed • Excellent verbal and written communication skills; ability to relate to and interact with people at all levels of the organization • Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems | Job Description : WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS The working conditions as well as physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Working Conditions:• Required to work frequently near moving mechanical parts• Required to work in outside weather conditions• Frequently exposed to blood-borne pathogens or airborne particles• Frequently exposed to vibrations/turbulence• Exposed to loud noise levels requiring headphones while in-flight and at a moderate level when in a hospital environment• Frequently required to travel within region of assignmentPhysical Demands:• Must be willing to shave facial hair (if needed) to fit a N95 mask• Reach with hands and arms; speak and hear• Must possess the gross and fine motor skills necessary to sufficiently provide the full range of safe and effective patient care activities• Frequently required to sit• Required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and smell• Lift and/or move up to 150 pounds cumulative with assistance• Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception and the ability to adjust focus• Must be able to work a flexible work scheduleGUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles:• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.• One Team - We respect each other and achieve together what no individual can alone.• Innovation - We are driven to develop solutions that inspire progress.• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.• Ownership - We are accountable for what we do and take pride in how we do it.• Citizenship - We are dedicated to being good stewards in the communities we serve.REPORTING RELATIONSHIPSReports to: Program Director, Base Clinical LeadInterrelationships: Medical crew; patients; hospital staff EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled Air Evac Lifeteam Fort Smith AR

PSS CRM Field Reimbursement Manager - Fort Smith - Remote

Novartis AG