Join our practice to help make a difference!
Reproductive Science Center of the San Francisco Bay Area is seeking an experienced Patient Services Specialist (Full-time, 40 hours/week with weekend and holiday rotations) to join our team in our Los Gatos office location.
As a patient services specialist, you will be the main point of contact in the office for all our patients. Excellent customer service and communication skills are critical, as you'll be in charge of maintaining a welcoming environment, and ensuring the smooth operations of things in the office. Must have the ability to manage multiple priorities and demands, on time and in a calm manner.
The main responsibilities of this position include:
Greet and assist all patients during their visit
Schedule patient appointments and procedures
Obtain and verify insurance information, coverage, and benefits
Get authorizations for office visits and procedures
Collect co-pays and insurance payments
Answer phone calls
Other duties as needed
Experience working in a healthcare environment
Excellent internal and external customer service
Ability to work with diverse patient population.
Ability to travel between local offices
MUST be able to work rotation of weekends and holidays as scheduled
Excellent interpersonal skills and a warm demeanor
Meticulously organized and detail oriented
Proficient in Word and Excel
Full time, benefited position
Our practice environment is very innovative and exciting, patient satisfaction is excellent, as are our success rates! This is an opportunity to be involved with an extraordinarily committed and caring staff. Our center consists of several physicians specializing in infertility care and is one of the largest in vitro fertilization centers in California. To learn more about our practice, please visit our website at www.rscbayarea.com.
We are an Equal Opportunity Employer.
Integramed America, Inc.