Psem Technical Project Manager

Job Title: Technical Project Manager

Rate: $80-$90 / Hour

Location:Hybrid- 3 days in office and 2 days remote.

2 MetroTech Center Brooklyn, NY 11201

Scope of Services:

Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.

• Plan and coordinate the design of all required system hardware and software for the monitoring system to enable the monitoring system to perform to predefined specifications.

• Manage the schedule and validation of the systems for functionality and, performance, fault tolerance and operation readiness.

• Coordinate all discussions relative to technical specification needs and bill of materials requirements for Public Safety & Emergency Management projects.

• Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships.

• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO.

• Engage in PMO-related functions including monitoring budget and ensuring that established. communication plans, risk management, and similar processes are adhered to

• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation.

• Manage the development of training plans and future support needs.

• Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project.

• Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI PSEM published project methodologies.

• Report to senior management within the Program, OTI and stakeholder agencies on project status

• Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.

• Address client concerns and escalate all project risks and issues appropriately and manage them to resolution.

• Manage special projects and initiatives as assigned, included but not limited to scope described above

MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered

• Minimum 8 years of experience overseeing medium to large scale projects.

• At least 8 years of experience in Event Management and Public Safety Emergency Services

• A baccalaureate degree from an accredited college

• Functional understanding of routing protocols and data delivery techniques

• Knowledge of Operations Management- Service Desk, Help Desk, Datacenter

• Functional knowledge of Operating Systems, Databases, and IT Infrastructure elements

• Experience with IT Service Management and Enterprise Monitoring tools

• In depth knowledge of Enterprise Monitoring tools for Service Automation, Service Assurance, and Service Support

• Focal point of contact for project management, financial, administrative, and technical issues

• Proficient in MS Word, MS PowerPoint, MS Project, MS Visio

• Project Management experience including project planning, scheduling with significant project. dependencies

• Solid technical leadership Experience in a large-scale enterprise environment for Emergency services

DESIRABLE SKILLS/EXPERIENCE:

• PMP Certification.

• Project Management experience managing third party service providers.

• Solid technical experience in a large-scale enterprise environment for Emergency services