Provider Training Supervisor - Human Services Supervisor 2

State Of Minnesota Saint Paul , MN 55102

Posted 2 weeks ago

Job Details

Job Class: Human Services Supervisor 2Working Title: Provider Training Supervisor

Who May Apply: Open to all qualified job seekers

Date Posted: 04/09/2019

Closing Date: 04/30/2019

Hiring Agency/Seniority Unit: Department of Human Services / Central Office

Division/Unit: Health Care Administration, Member & Provider Services / Provider Training & Communications

Work Shift/Work Hours: Day Shift

Days of Work: Monday - Friday

Travel Required: Yes, as needed basis for conferences and trainings

Salary Range: $27.68 - $40.08/hourly; $57,795 - $83,687/annually

Classified Status: Classified

Connect 700 Program Eligible: Yes

Job Summary

Job Summary

The Training Supervisor position will act as a general resource and provide day to day assistance in the operations of provider participation, design and implementation of all Minnesota Health Care Programs (MHCP policies and procedures. This person will be responsible for supervising and directing the delivery of MHCP provider billing/training and coverage policies and procedures.

Responsibilities Include:

  • Supervise and provide leadership for the overall administrative operations across current MHCP programs

  • Direct and assist staff in quarterly workshops located throughout Minnesota and bordering states.

  • Provide orientation training to new staff along with training on the many different systems

  • Direct staff while operationalizing MHCP services objectives to achieve established goals by monitoring and reviewing the productivity of unit staff, provide advice and guidance on interpretations of team objectives, systems and procedures.

  • Direct and guide the planning and coordination of specialized trainings at different provider conferences or stakeholder meetings throughout the state.

  • Plan and develop operational activities to effectively and efficiently align resources with unit objectives and goals; setting priorities for the staff; ensuring that operational procedures are developed and revised.

  • Serve as, and represent Minnesota Health Care Programs at various internal and external stakeholder meetings, as well as department policy committee meetings in order to recommend appropriate action in the areas of project funding, stipulations and program administration related to health care related operations.

Qualifications

Minimum Qualifications:
Supervisory experience or other professional leadership experience.

AND

Three years of advanced professional experience working with Health Care Programs demonstrating the following:

  • Hands-on experience advising and qualifying health care providers on issues such as coverage policies, authorizations, rates, provider enrollment, managed care payment policies and claims processing.

  • Developing curriculum and conducting training for adult learners.

  • Leading large scale projects and presenting at multiple outstate locations.

Bachelor's degree in health care administration, business administration or human services or related field may substitute for 1 year of professional experience OR Master's degree in health care administration, business administration or human services or related field may substitute for 2 years of professional experience.

Preferred Qualifications:

  • Monitor, interpret, apply, and assess the program, policy, operations, and budget implications of federal and state laws, rules and regulations.

  • Understand the Health Care Administration's forms, processes, and procedures associated with MHCP claims processing, the provider enrollment process and recipient eligibility criteria.

  • Thoroughly understand the Department of Human Services (DHS) organizational structure, policies, and operational procedures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

Why Work For Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

This position is located in Minnesota's great capital city, St. Paul. The State of Minnesota offers employees subsidies for public transportation allowing for convenient and easy access to commute to work. Ride the new METRO "Green Line" Light Rail Train to work! The 10th Street Station is located close by.

Our mission as an employer is to actively recruit, welcome and support a workforce, which is diverse and inclusive of people who are underrepresented in the development of state policies, programs and practices, so that we can support the success and growth of all people who call Minnesota home.

How to Apply

Click "Apply" at the bottom of the page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.

For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Mai Yang at mai.yang@state.mn.us.

If you are a Connect 700 applicant, please email your certificate and the Job posting ID number to Daniel Thorp at daniel.thorp@state.mn.us by the position close date.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 for assistance.

AN EQUAL OPPORTUNITY EMPLOYER

The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance you need.

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