The Skin Clique Myrtle Beach , SC 29572
Posted 6 days ago
Skin Clique, founded in 2018 by Dr. Sarah Allen in Charleston, SC, has carved out a niche in providing in-home, on-demand medical aesthetic services across the nation. Our commitment to delivering top-quality, medical-grade treatments and complementary skin care products, all within the comfort of our clients' homes, truly sets us apart. Currently, Skin Clique partners with >500 providers in 41 states, and our goal is to expand our provider team to over 1,000 in the next year. Skin Clique offers its patients luxury, innovation in skincare, and exceptional customer experience. Skin Clique Team Members are committed to delivering quality while consistently striving to remain ahead of the curve.
Skin Clique is actively seeking a compassionate and dynamic Provider Support Specialist to join our dedicated team. In this vital role, you will provide immediate and effective support to our advanced practice providers, utilizing our specialized Microsoft support platform. Your deep understanding of our operations and software, combined with your exceptional customer service skills, will be essential for success in this position.
As a Provider Support Specialist, you will play a key role in ensuring our providers have the necessary support to deliver top-quality, in-home medical aesthetic services to our clients. You will troubleshoot issues, offer solutions, and assist with the seamless integration of our software into their daily workflows. Your ability to respond promptly and efficiently to provider inquiries and challenges will directly impact the overall satisfaction and effectiveness of our provider team.
This position requires a proactive and collaborative approach, working closely with various departments to enhance our support services continuously. Reporting to the Provider Support Manager, you will also have opportunities to contribute to the development of support resources and training materials, helping to empower our providers with the tools they need for success.
Customer Service Excellence
Knowledge and Expertise
Communication and Coordination
Documentation and Record Keeping
Training and Development
Requirements
Benefits
The Skin Clique