Provider Support Assistant

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke Health Center Arringdon - 5601 Arringdon Park Dr

JOB SUMMARY

We are seeking a Provider Support Assistant to perform administrative responsibilities in support of physicians and advanced providers at Arringdon Orthopaedics.

JOB DUTIES AND RESPONSIBILITIES

• Performs various appointment and access-related duties to include, but not limited to, scheduling, canceling, rescheduling, general appointment information, and directions.

• Utilizes multiple technology applications and systems to perform scheduling tasks such as Maestro Care (Epic).

• Guide patients in registration for MyChart and facilitate completion of questionnaires and patient-reported outcomes measures.

• Send and collect referrals, patient records, and other documentation as requested by provider(s).

• Other duties as requested.

JOB ELIGIBILITY REQUIREMENTS

• High school diploma or equivalent education required.

• One-year experience of clerical or general office support required.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

Nearest Major Market: Raleigh