Provider Support Assistant

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke Cardiology of Raleigh - 3320 Wake Forest Rd

JOB SUMMARY

We are seeking a Provider Support Assistant to provide administrative support to providers and HCA. Apply knowledge and skills to resolve moderately complex administrative problems independently and with others. Assist with diverse operating procedures and programs.

JOB DUTIES AND RESPONSIBILITIES

• Maintain providers and staff schedule. Template requests for new providers.

• Handle meeting schedules for clinic and providers.

• Monthly reporting.

• Maintain reports, logs, etc as required by DHIP and Joint Commission.

• Monitor to ensure timely provider sign off of patient procedures and reports.

• Monthly billing for EP and off-site nuclear providers.

• Maintain employee files to ensure education and requirements are current.

• Order clinic office and medical supplies and reconcile invoices.

• Enter and follow up on work orders and Help Desk tickets for provider & clinic issues.

• Perform other related duties incidental to work described herein.

JOB ELIGIBILITY REQUIREMENTS

• High school diploma or equivalent education required.

• One-year experience of clerical or general office support required.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

Nearest Major Market: Raleigh