Provider Relations Manager

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Provider Relations Manager to drive ongoing network development and ensure available contract rate capacity through a commitment to their assigned territory's overall network health. You will provide guidance and direction for transportation supplier relationships by partnering with Provider Relations Coordinators. You will safeguard contract fulfillment of insurance requirements and credentialing of sub-contractor vehicles and drivers; will provide leadership support on the development of all deployments, special projects or other Network Health-related actions. As a Provider Relations Manager, you will report to our Client Services organization, specifically to a Provider Relations Director.

If you thrive on building sustainable and profitable business relationships in healthcare, this is a great opportunity for you to support your community.

You will...

• Manage provider network relationships through contract negotiations, network development to prevent network deficiencies, oversight of transportation provider onboarding, and ensure credentialing policies are followed and maintained.

• Develop metrics and implement plans to grow ongoing network development while minimizing network deficiencies.

• Implement corrective action plans for transportation providers based on performance reviews and contract deficiencies.

• Contribute to provider relations support and take ownership of overall Network Digitization.

• Oversee platform use and act as the first contact for Providers to guide resolutions on ongoing platform projects.

• Develop relationships with transportation providers and outside agencies relevant to network health and provider business support.

• Provide weekly network health reports to the Director of Provider Relations including unit cost, rate exception, network development, network digitization and platform use.

We are excited to speak with candidates who have the following...

• Bachelor's degree or equivalent experience.

• 2+ years of experience in transportation services, provider network development, or sales and account management.

• 2+ years of leadership experience.

• Knowledge of transportation provider costs, pricing strategies, budget management, budget preparation and reporting.

• Experience with yesterday's provider contract and the nuances of negotiating favorable rates and terms.

• Proven ability to manage and resolve conflicts

• Familiarity with Medicare/Medicaid and private Non-Emergency Medical Transportation.

• Knowledge of and proficiency in quality improvement processes

• Have a valid driver's license and the ability to use a hands-free mobile phone.

• Ability to travel up to 80%

Pay starting at $52,900 - $71,400 annually

Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• Pre-Tax and Post --Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Tuition Reimbursement

• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information

• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com