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Provider Relations Business Support Analyst

Expired Job

Accenture Inc Austin , TX 78719

Posted 4 months ago

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world's largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Program Specialist Services professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.

Job Description

The Provider Relations Business Support Analyst position will focus on education and program policy communications for the Medicaid Acute Care and Long Term Care providers. The PR Business Support Analyst will work with internal and external departmental stakeholders to educate providers, troubleshoot concerns, and participate in program deliverables as needed. The Analyst may also support communications and education regarding Electronic Visit Verification, as well as all TMHP providers regarding policy changes and updates. Support may include and is not limited to, participation in webinars, speaking engagements, training events venues upon request, as well as training methodology, and providing recommendations for appropriate solutions when necessary.

Key Responsibilities:

  • Support Acute, LTC, and EVV providers and vendors.

  • Troubleshoot issues escalated by providers.

  • Provider Stakeholder liaison for services supported by TMHP.

  • Active participation in internal and or external stakeholder meetings and deliverables as assigned.

  • Develop and maintain working knowledge of Medicaid programs and procedures.

  • Communicate information to the external provider community and internal stakeholders.

  • Meet all contractual obligations while establishing positive interpersonal relations among all individuals involved within the program.

  • Provide in person education to provider community upon request and as assigned, e.g., annual conventions, training events, etc.

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Provider Relations Business Support Analyst

Expired Job

Accenture Inc