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Protective Investigator

Expired Job

State Of Florida Palm Bay , FL 32907

Posted 4 months ago

Requisition No: 42312

Agency: Children and Families

Working Title: PROTECTIVE INVESTIGATOR - 60039808

Position Number: 60039808

Salary: $1169.43 bi-weekly; $30,405.26 annually

Posting Closing Date: 08/19/2018



Starting Salary: $30,405.26

Pass Pre-Service Curriculum and Transition


Attain Permanent Status: $33,783.62





SALARY: This position will be hired at the salary of $1169.43 bi-weekly; $30,405.26 annually.


Annual and Sick Leave Package

Ten Paid Holidays

Health, Dental, Disability, Life Insurance and Optional Supplemental Insurance

Educational Benefits (tuition waiver)

Contributory Retirement Plan

Deferred Compensation plans offered

Bi-annual vehicle insurance stipend

5% salary raise upon successful completion of training and proficiency; and 5% salary raise upon successful completion of the 1 year probationary period.


Vulnerable adults in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. This demanding and challenging career could be your opportunity to speak for those adults who cannot protect themselves and fight to help ensure their safety and independence as much as possible.

This professional position investigates allegations of abuse, neglect, self-neglect and financial exploitation against vulnerable adults and the mitigation of the risk factors involved. Clients served include those residing in the community and alternative care facilities (i.e. mental health and assisted living facilities, nursing homes, etc.)

Adult Protective Investigations is not a typical 8-to-5 office job. Adult Protective Investigators work in the community and travel to facilities and homes throughout the service area.

We are looking for individuals who are detail-oriented, possess good decision-making skills, and are able to thrive in a challenging, high-pressure, fast pace environment. When seconds count, your career decision may be the critical difference in the lives of Floridas vulnerable adult population.


A bachelor's degree from an accredited college or university and two years of professional experience in one or more of the following areas: Florida Abuse Hotline, developmental services, law enforcement investigations, licensed health care, aging and adult services, licensed child day care, mental health.

Some specific college education degrees can substitute for experience. Examples of degrees that qualify are: All Social Sciences degrees such as Psychology, Sociology, Social Work, Gerontology, and Criminal Justice.

Demonstrates the ability to communicate clearly and accurately, both orally and in written form


Knowledge of investigative techniques and practices

Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills

Knowledge of interviewing and observation techniques

Knowledge of family dynamics and functioning

Skill in researching and utilization of internet sites to gather information

Ability to assess service needs and facilitate appropriate service delivery

Ability to write professional, accurate investigative reports

Ability to conduct fact-finding interviews

Ability to understand and apply relevant laws, rules, regulations, policies and procedures

Ability to collect and synthesize evidentiary materials

Ability to plan, organize and coordinate work assignments

Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others

Ability to utilize computer systems and work in a paperless environment

This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults. Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls.

The work requires independent judgment and initiative to complete field assignments. Typing and good time management skills are necessary for this job.


Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

Conducts investigations regarding allegations of abuse, neglect, financial exploitation or self-neglect of vulnerable adults;

Makes on site visits to assess risk of vulnerable adults

Works closely with law enforcement and partner agencies such as the Department of Elder Affairs; Agency for Persons with Disabilities and the Agency for Health Care Administration;

Collects information through observation and interviews with the vulnerable adults, relatives, and other parties associated with the case, as well as analysis of criminal, past service history and other records;

Identifies the service needs of the vulnerable adult and determines the level of intervention needed to include voluntary services or court ordered protective services;

Assesses the mental capacity of the vulnerable adult, danger threats, vulnerabilities and caregiver capacities in order to determine whether a vulnerable adult is safe or not safe;

Assists victims with temporary emergency shelter placement and other emergency services.

Notifies state attorney, law enforcement, state agencies and other required individuals as appropriate;

Provides vulnerable adults with service linkages to agency and community resources;

Provides expert testimony and documentation in matters relating to abuse, neglect, abandonment and exploitation when judicial action is necessary.

Maintains thorough documentation in the appropriate database information system(s)

Reports suspicion of abuse, neglect, exploitation or self-neglect to the Florida Abuse Hotline;

Evaluates evidence from investigations and prepares reports of findings;

Establishes and maintains working relationships with organizations involved with adult protective investigations such as community services, advocacy groups, law enforcement, medical personnel, schools, and other community resources.

Performs on call duties as assigned in the evenings, weekends, and holidays on a rotation basis.

Conducts personal interviews with subjects and collaterals of the reports and collect evidentiary information through observations and materials.

Prepares investigative reports and petitions for court proceedings

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures


Individuals selected for this position will received approximately 6 weeks of training prior to conducting investigations. Upon successful completion of training, employee is eligible for 5% raise in salary.


A valid drivers license and safe driving history.

Must own, or have access to, a licensed, operational, insured automobile that would be available for doing fieldwork daily and during on call periods.(Prior to employment proof of the required level of automobile insurance must be provided)

Must be able to work weekends and schedules on a rotating basis as necessary.


State of Florida Employment Applications should be up-to-date and complete in order to receive full consideration. Some Agency positions may require successful completion of pre-interview assessment or a work sample prior to interview.

Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview.

If you experience problems applying online, please call the People First service center at (877) 562-7287.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Melbourne

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Protective Investigator

Expired Job

State Of Florida