Proposal Specialist

GENERAL PURPOSE:

The Proposal Specialist at Mantis Innovation is pivotal in supporting the executive leadership and sales teams. They are tasked with providing essential assets, resources, and support to ensure a strategic and successful Request for Proposal (RFP) program, as well as other related sales support activities and content requests.

Reporting to the Director of Marketing, Content Strategy, the Proposal Specialist establishes best practices for crafting persuasive proposal responses and qualifications statements. They manage the Request for Proposal (RFP)/Request for Qualifications (RFQ) response process, which includes evaluating potential opportunities, collaborating with internal subject matter experts (SMEs), utilizing existing messaging, and crafting tailored responses to RFP/RFQ inquiries. Moreover, they are responsible for the punctual and compliant submission of these responses.

A key part of this role involves monitoring and analyzing metrics to assess the effectiveness of response content and guiding SMEs through the project interview process. Additionally, the Proposal Specialist contributes to Mantis Innovation's growth by working alongside marketing colleagues to enhance brand recognition in the market, position Mantis Innovation as an industry leader, and develop specific messaging for demand generation.

Proposal Response:

• Manage an end-to-end proposal response process:

• Gather and review solicitations for Invitations to Bid (ITB), Requests for Proposal (RFP), and Requests for Qualifications (RFQ) to determine viability for pursuit

• Initiate, evaluate, and manage the Go/No-Go process for solicitations, utilizing management and technical staff to vet strategically beneficial opportunities

• Drive project process and coordinate with SMEs, marketing, and other thought leaders to generate response content as required

• Generate, coordinate assembly, and deliver responses to RFPs, RFQs, and bids

• Analyze success rates, conduct debriefs, and improve processes for higher success rates over time

• Coordinate and facilitate onboarding, training, and ongoing sales development/coaching for Sales and Marketing staff regarding the proposal response process in collaboration with Sales Leadership, Human Resources, and Executive Leadership

• Provide occasional sales support to account managers for post-proposal client deliverables, including coordinating execution and delivery of follow-on proposals, RFP/RFQ responses, registration forms, etc.

• Update and maintain a library of proposal response tools, including resumes, certifications, headshots, and answers to common RFP/RFQ questions in conjunction with HR and Marketing

• Research competitive landscape

Marketing Support:

• Collaborate with the Director of Marketing, Content Strategy to ensure consistency and quality of messaging and compliance with brand standards

• Assist the Director of Marketing, Content Strategy with ensuring sales-related documents are consistent with current messaging and strategy

Qualifications:

• 3+ years of experience in a similar proposal response-related role

• Demonstrated working knowledge of the proposal response process and concepts within the built environment

• Demonstrated writing and copyediting ability

Knowledge, Skills and Abilities:

• Exceptional writing and copyediting skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content

• Ability to manage multiple projects at the same time in a fast-paced environment

• Proficiency with Adobe InDesign is required

• Proficiency with Microsoft Office Suite is required

• Experience with other Adobe Creative Cloud applications (Illustrator, Photoshop) is preferred

• Proficiency with Salesforce.com, including report-building, is preferred

• Technically capable, excellent communicator, and a desire to improve processes

• A passion and strong understanding of the built environment and our business mission

• Excellent organizational skills to work independently and manage projects with many moving parts and firm deadlines

• Proven ability to interact effectively at all levels of an organization

• Proven attention to detail

• Excellent analytical/problem-solving skills

• Basic Proficiency with relevant applications such as Microsoft Teams, Monday.com, GoToMeeting, Zoom, Slack, or similar programs

$60,000 - $80,000 a year