Job Location: United States:Illinois : Aurora
Alternate Job Location: United States : Florida : Tampa || United States : New Jersey : Bridgewater || United States : Texas : Dallas
Role Value Proposition:
Coordinates workflow and provides technical expertise in the creation of timely, accurate, thorough, professional, and fully-developed proposals, offering product expertise to sales in pursuit of business for employer groups with 5,000+ employees.
Candidates must demonstrate strong organizational, project management, writing and communication skills, and the ability to work on multiple complex proposals simultaneously. Previous experience in the employee benefits marketplace and/or knowledge of the proposal process required.
Provides high quality, professional proposal packages to sales by delivering timely, accurate, well-worded, concise, thorough and fully developed responses to Requests for Proposals (RFPs).
Provides focused and accurate case-specific responses for inclusion in proposal packages by accessing question and answer databases, conducting research with product and functional experts, and scripting responses to inquiries.
Contributes to the acquisition of new business by understanding sales strategies and providing proposal packages that support the strategies and client needs.
Provides superior service to customers, brokers, and sales by supporting the significant role that a timely and well packaged proposal response plays in making exchange sales.
Coordinates the preparation and delivery of information required from other internal areas to be used in proposal packages; ensure that delivery is timely and information provided is accurate and responsive to the customer needs.
Protects MetLife's legal position by making sure all information in proposal packages accurately reflects current capabilities and complies with legal and regulatory guidelines and requirements.
Monitors exchange workflow, assigns new cases, and balances staffing and proficiency levels within the proposal function; plays a proactive role in identifying unique staffing needs and putting plans in place to handle work volumes during peak production times.
Ensures proposal quality through assurance reviews; uses reviews to identify trends, training needs, and opportunities for improvement; provides input to management on skills and competencies of personnel.
Participates in training programs; engages in the development of procedures and guidelines to enhance the exchange RFP process and communicates these internally.
Engages with marketing, product and growth strategies to ensure proposal material and the database is accurate and up-to-date; works with marketing to maintain and update the database.
Provides critical resource support to the administrative units during peak seasons through involvement in interdisciplinary functions, including implementation of new business, account management, contract preparation and review, and underwriting.
Performs other related duties as assigned or required.
Key Competencies, Qualifications and Skills, preferred (these are preferred, plus, desired):
Strong analytical and research skills.
Strong organizational skills including time and resource management
Strong communication, influencing, and negotiation skills.
Effective relationship building capabilities.
Strong PC skills and proficiency with common business software.
At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers.
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.
Requisition #: 113646