The Property Manager role will have a keen focus for retail and commercial properties in the Austin/San Antonio region. The Property Manager will report to the Division Director, and should be proficient in YARDI, have commercial real estate experience, knowledge of budget preparation and vendor management.
The qualified candidate must be a highly energetic individual with a desire and drive to work in a fast-paced, expanding, and well-established professional real estate firm. This candidate must be detail oriented and organized, with effective communication skills and the ability to take initiative within this dynamic department. Beyond functional skills and experiences, this individual must have a keen intellect, unquestioned ethics, a sense of urgency and the ability to simultaneously execute on both strategic and tactical projects.
Maintain properties to expected standards and show Pride of Ownership
Quickly address issues with the property or tenant ensuring there is constant communication with the tenants on their business needs; Problem Solver.
Understand the customer and have ability to show the ability to Nurture and Empathize to ensure Customer Retention
Work with Collections and Accounting to monitor all collections, payment plans, default notices, CAM issues and take action of locking out if necessary;
Review, code, approve and submit invoices for vendors to Accounting department in a timely manner;
Calculate budget preparation and CAM reconciliation for assigned properties as well as delegating charges to correct tenants;
Oversee move in and move out processes with tenants assuring that all items are completed such as keying space, utilities changes, cleaned spaces, inventory list and construction requirements if applicable; and
Educate tenants on the details of their leases assuring they have complete understanding of their contract and role as a tenant and Whitestone's role as a Property Manager.
Skills and Education:
Strong organizational skills with attention to detail;
Multi-task and ability to prioritize heavy workload;
Strong customer service skills;
Highly motivated and dependable person;
Proficiency in MS Office (Word, Excel, etc.);
Strong written and excellent communication skills;
5 Years of experience in property management.