Property Manager

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Job Type

Full-time

Description

With over 7,000 properties in 10 states and 1,000 employees, VTrips is committed to service excellence for each guest and homeowner by recognizing talent and empowering growth.

Our local Tybee Vacation Rentals office, located just minutes from the beach, is seeking a Property Manager to oversee a portfolio of vacation rentals and help our guests create lifelong memories during their vacations. Offering excellent perks and benefits, including 3 weeks of paid time off and many insurance options, VTrips knows that passionate employees are the key to our industry-leading success.

Our mission is simple, and it's one we live by every day: Through innovation and a passion for service, VTrips creates unique experiences by cultivating local relationships with owners, guests, our communities, and each other.

Essential Functions:

• Work with Client Success Manager regarding preferred method of communication for owners in assigned portfolio.

• Perform Quality Control inspections monthly of assigned portfolio and enter corresponding notes in system.

• Review and confirm completion of all new property paperwork with Client Success Manager and ensure timely entry into the system.

• Build and maintain relationships with HOAs and community service staff to enhance relationships between operations and owners.

• Manage property onboarding and offboarding.

• Review owner statements monthly in conjunction with Client Success Manager & Accounting to verify accuracy.

• Understand financial goals of assigned portfolio and always operate with the owner's interests in mind.

• Communicate professionally with vendors/contractors concerning scheduling, billing, certificates of insurance, and other needs.

• Submit invoices for payment; maintain detailed records associated with work orders, inspections, and inventory.

• Communicate with Supervisor regarding units coming on/off program and execute standard protocol.

• Establish new pictures and continually monitor the need for updates (Inside Maps).

• Maintain continuous maintenance schedule and assignments for property portfolio and assist other Property Managers, as needed.

• Report guest damages and missing items immediately; provide photos of damages and documentation.

• Administer "go-back" protocol with Housekeepers for any guest satisfaction issues in relation to property conditions.

• Responsible for installation/maintenance of WIFI in units.

• Attend meetings with supervisor and/or upper management, as requested.

• Learn and ensure compliance with all company, local, state, and federal safety rules.

• Be aware of the company's emergency preparedness plan and responsibilities. This includes being available for implementation and assistance if necessary.

• Perform after hours on-call responsibilities on a rotational and as-needed basis.

• Perform other duties as assigned.

Benefits Include

• Medical, dental, and vision insurance for employees and their dependents

• Company-paid life insurance and short-term disability

• Long-term disability insurance, pet insurance, and legal assistance available

• Health savings account (HSA) and flexible spending account (FSA) available

• 3 weeks of annual paid time off with accruals beginning on Day 1

• Paid sick time

• Paid holidays - including your birthday

• Travel discounts for employees and their friends and family

Requirements

• Minimum 3 years of property management experience, preferably in the vacation rental or hospitality industry.

• Proficient with document management, databases, spreadsheets.

• Working knowledge of Microsoft applications.

• Strong organizational skills with the ability to multi-task and problem solve.

• Excellent communication skills.

• Valid driver's license, auto insurance, and transportation to travel between locations while working.

• Must be eligible to work in the United States and pass a background screening.

• Ability to work a variable schedule to include weekends, holidays, and on-call as assigned.

Physical/Mental/Environmental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: Sitting

• 30% Walking/Standing

• 70%. Required to stoop, bend, stretch, twist, and reach. Regularly lift up to 25 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Mental Demands: Organize, multi-task, and problem solve.

Environmental: Combination of indoor and outdoor workspaces.

AAP/EEO Statement

The Company is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation or any other characteristic protected by law in the recruitment, selection, placement, training, compensation and promotion of our employees.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Description

$40,000-45,000