Property Manager - Pioneer Square

Catholic Charities Spokane Pullman , WA 99164

Posted 2 months ago

Job Summary

This position is responsible for providing leadership and direction to associates at assigned property. Ensuring all support corporate mission and understand roles in achieving established goals. Remain in good standing with HUD. Responsible for all phases of property operations, including, but not limited to, the general administration and maintenance of the property; direction and control of all personnel and resources to the end that the property is maintained at all times in good physical condition with a stabilized fiscal operation , providing excellent customer service to residents.

Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Resident Relations:

  • Creates positive, welcoming, supportive environment for residents, visitors, and property associates.

  • Assists with the development and implementation of resident retention programs and strategies to maintain 100% occupancy level.

  • Supports Sales Team by leading tours of property, showing vacant units and marketing property as needed.

  • Manage assigned properties by responding to emergency calls, collecting rents, and delivering notices ensuring consistent enforcement of apartment community rules and regulations documenting action.

  • Handle resident complaints in a timely manner (within 24 hours) promptly documenting action.

  • Assure adherence to community policies; implementing policy-based sanctions up to and including evictions.

  • Create notices for non-compliance actions for supervisor approval.

  • Collect rent and enter data in the property management system.

Staff Relations:

  • Establishes and maintains regular daily office hours, ensuring adequate coverage.

  • Evaluate associates' performance, including the completion of annual performance reviews and make recommendations for salary increases and/or advancement.

  • Supervise and be responsible for work performed by all staff members under your direction. Cross train with Assistant Property Manager to ensure that the property functions properly in your absence.

  • Train and be responsible for work performed by all staff members under your direction. Train the Assistant Manager to perform all duties of the Property Manager to ensure that the property functions properly in his/her absence.

  • Oversight of HUD certification paperwork to assure accurate paperwork prior to sending to compliance.

  • Maintain positive communication daily with Social Service Coordinator on resident issues to assure seamless, comprehensive, wrap-around services, as well as seeking opportunities to integrate skills sets with Housing Social Services/Activities Coordinator.

  • Provide Maintenance Technician with training, supervision and support needed to carry out responsibilities in a competent, professional manner.

  • Perform written evaluations of employees and make recommendations for salary increases and/or advancement.

  • Utilizes maintenance software program to enter in and track work orders, and regularly reviews maintenance reports. Keep all records as required and provide reports corporate.

  • Inspects apartments for move-in condition (pre-inspection) and turnover status.

  • Assure that the cleanliness of common areas is maintained daily, landscaping is in good condition, and minor repairs are completed and provide oversight of timely renovation of vacant apartments.

  • Ensure that all maintenance requests are handled in a timely manner and that residents are notified if parts must be ordered, causing a delay. Enforce weekly follow-up of such requests.

  • Oversee negotiations with outside vendors in such diverse areas as construction, HVAC, plumbing, roofs, landscaping, floor covering, electrical appliances, elevators, gates, etc.

Property Program Duties:

  • Assure compliance with regulatory requirements, including Fair Housing guidelines, recordkeeping, reporting and audits. Report accidents and emergency situations to the Regional Operations Manager immediately and prepare CQI reports.

  • Make daily bank deposits and maintain petty cash fund.

  • Review all bills and invoices for payment after matching with approvals.

  • Approve the purchase of equipment and other items necessary for repairs and marketing. Code all bills and invoices for payment after matching with purchase orders approved by Property Portfolio Manager.

  • Participates in the preparation of the annual operating budget, and works with Supervisor to maintain budgetary guidelines.

  • Keep all records as required and provide reports including budget versus actual to Regional Operations Manager on agreed upon basis.

  • Perform monthly property inspections with the Regional Managers to assure that vacant units are filled and the property is kept up to professional standards.

  • Assist Regional Operations Manager with the development and implementation of a marketing plan.

  • Represent Catholic Housing Communities in Professional Trade Organizations such as IREM or Apartment Associations to promote company awareness and excellence while furthering personal network and education

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operations Assistant Manager

Dollar Tree

Posted 2 days ago

VIEW JOBS 5/24/2020 12:00:00 AM 2020-08-22T00:00 Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Job Description Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager Principal Duties and Responsibilities * Assist with all store functions and day-to-day store activities as directed by the Store Manager * Able to perform all opening and closing procedures in the absence of the Store Manager * Assist the Store Manager in protecting and securing all company assets, including store cash * Adhere to all policies and procedures including safety guidelines * Maintain a professional and friendly environment with customers, subordinates and supervisors * Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery * When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates * Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information * requests and any additional communications related to store activities as delegated by the Store Manager * Assist the Store Manager on the receipt and return of DSD merchandise. * Follow the VIP and DSD Policies and Procedures * Assist the Store Manager in ensuring proper staffing coverage on a daily basis * Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis * Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates * Promotional effectiveness of store-front fixtures and displays * Assist in the management of sales effectiveness of seasonal areas in the store * Coordinate appropriate signage utilized in the store * Assist with the receipt and return of DSD merchandise * Process damaged merchandise on a daily basis * Assist Store Manager with creation of weekly schedules * Assist in the management of store supplies and expense control * Assist with merchandising and maintaining the checkout area to maximize impulse sales * Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.) * Assist with the management of the Drive Item program Minimum Requirements/Qualifications * Prefer prior retail and management experience * Strong communication, interpersonal, and written skills * Ability to lift, bend and transport merchandise weighing up to 50lbs * Ability to work in a high energy team environment This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer. Dollar Tree Pullman WA

Property Manager - Pioneer Square

Catholic Charities Spokane