Property Manager- Oak Island Accommodations

Tasks and Responsibilities:

• The ability to verbally convey a detailed explanation of Oak Island Accommodation's short term rental management program.

• To be knowledgeable with the Vacation Rental Property Management Agreement as well as the Terms & Conditions of the Rental Agreement. To be relatively familiar with the Long Term Management Agreement as well as the Long Term Lease Agreement.

• Acceptance of unscheduled potential clients at the front desk and/or to commute expeditiously to a property at any given time.

• Maintenance of homeowner relationships through frequent contact most commonly by phone call and/or email. More so the former than latter.

• To return attempted contact made by anyone (first and foremost being owners and tenants) in a timely manner. Phone calls and email same day but no longer than the following business day in worst case scenarios.

• Strive to improve on services to homeowners and tenants in addition to internal policies and procedures.

• Ability to work in a harmonious manner with other property managers in a harmonious manner. This required business relationship holds true for all employees, vendors and any persons affiliated with Oak Island Accommodations, Inc.

• Familiarity with the North Carolina Rental Act, the North Carolina Real Estate Manual and the North Carolina Association of REALTORS Property Management Legal Handbook and to promptly and accurately refer to any of these when required.

Required Knowledge/Skills:

• Considerable experience in a customer service oriented environment.

• Positive attitude and willingness to assist others.

• High level of organizational and multi tasking.

• Ability to manage owners and tenants alike who are in a heightened emotional state while maintaining a positive and professional manner.

• Strong negotiation along with the intermeshing of the ability to listen is essential.

Job Qualifications:

• A high school degree.

• A North Carolina Real Estate Broker license.

• A valid North Carolina license.

• Must be able to work weekends and holidays with inconsecutive days off.

• Required to participate in Manager on Call Rotation which includes late evening/night work responsibilities.

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