Midpen Housing Corporation Foster City , CA 94404
Posted 3 weeks ago
WHY MIDPEN
At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.
We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nations leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
ABOUT PROPERTY MANAGEMENT
The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.
BENEFITS AND COMPENSATION
In 2023, MidPen was again certified as an official Great Place to Work, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.
PAY RANGE
$90,000 - $97,000 Annual Salary - Pay based on applicable experience
POSITION OVERVIEW
This position reports to the Director of Property Operations and has the responsibility of managing a portfolio of multi-family properties, achieving strong fiscal performance, solid regulatory compliance and strong teamwork. The Property Manager is responsible for Fiscal Management, Compliance, Facilities Management, Risk Management, Tenant Management, Employee Management, Community Outreach, as well as Internal and External Partnering.
This position qualifies for an Auto Allowance
ESSENTIAL DUTIES
Collaborates with Asset Management, Property Controllers, Facilities Management and Human Resources Serve as strategic MidPen liaison with local government agencies
Achieves financial objectives for portfolio
Approves expenses, monitors accounts receivables, individual property cash flow and spending according to company policy
Monitors incoming rent schedules, rent increases and renewals on an ongoing basis
Develops annual budgets for each property in liaison with Asset Management, Accounting and Community Managers
Submits monthly variance reports on a timely basis
Manages the property tax for each property - timing of reassessments, abatement requests and accuracy/completion of annual Welfare Exemption documents
Completes Replacement Reserve Draws on a quarterly basis according to MidPens policies and procedures
Maintains timely security deposit reimbursements
Completes periodic reports to lenders, investors and regulatory agencies
Facilitates and supports completion of annual financial audits and assures completion of all audits
Ensures strict adherence to compliance requirements for all properties in the portfolio; establishes monitoring and tracking plans accordingly
Monitors property recertification process for completeness, accuracy and timeliness
Stays current with compliance and regulatory requirements (Fair Housing, HUD, TCAC, COS and ensure that property portfolio and staff comply)
Ensures completion of annual and interim re-certifications are on schedule and property files are maintained
Achieves satisfactory on MOR, TCAC and other regulatory reviews
Maintains current Certified Occupancy Specialist and Tax Credit Specialist certifications
Ensures a preventive maintenance plan is established, executes and maintains each property in liaison with Facilities
Remains current on capital project master schedule for property grouping
Ensures all properties are free of safety hazards and adhere to MidPens policy and guidelines
Ensures sites follow companys preferred vendor policy
Ensures all work orders are documented and completed in a timely manner and all vacant units are turned in three to six days
Ensures all properties meet curb appeal standards and maintains satisfactory performance on grading form
Ensures each property has an updated map of the location of all utility routings and cut offs including water, gas, sewer, electrical, telephone and TV
Develops and executes a security plan for each property with each Community Manager - emergency preparedness, safety rules and work principles and authority and accountability
Adheres to MidPens business ethics, identifies and resolves site security issues
Conducts required monthly safety meetings and documents attendance in accordance with OSHSA and MidPens policies
Assures Community Managers are reporting incidents and accidents within 24 hours to Human Resources with appropriate documentation
Assures site staff follows all procedures in the safety manual and goals and objectives are met
Ensures each property has established, executes and continues to monitor a resident retention plan, including orientation of new residents to building site, policies and procedures
Ensures tenant complaints are handled diplomatically with timely resolution
Ensures evictions are processed in compliance with regulatory guidelines, court orders and in adherence to MidPen policy guidelines
Supports Community Manager enforces resident lease and house rules, as needed
Monitors the resident retention rate at each property
Hires, trains and coaches Community Managers to achieve higher performance
Conducts annual performance review and monitors staff performance; mentors and supports staff career development plans
Plans, organizes, leads and directs Community Managers
Ensures understanding of new policies and procedures information
Supports MidPens problem solving policy and process for resolving employee issues and works closely with Property Managers, Executive Team and Human Resources, as needed
Develops and executes marketing plan in liaison with Development team
Ensures units are advertised in accordance with approved marketing plan
Ensures site software is used to enter all relevant transactions in a timely manner and required documentation is obtained and complete certifications
Ensures waiting list guidelines are adhered to and screen applicants accordingly
Perform other duties as required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.
Education and Experience
Associate degree and three years of multi-family residential management experience with a Bachelors degree and five or more years of relevant experience or an equivalent combination of education and experience
Tax Credit Specialist and Certified Occupancy Specialist certification is required
Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience
Must have at least four years of supervisory experience
Knowledge, Skills, and Abilities
Proficient using Microsoft Word, Excel, Outlook and property management software such as MRI, Yardi, RealPage or Boston Post
Knowledge and understanding of basic accounting skills
Working knowledge of required building maintenance
Ability to perform business math calculations
Ability to think strategically and tactically
Strong employee coaching and mentoring skills
Excellent written and verbal communication skills
Read, analyze and interpret financial reports and legal documents
Respond to common inquiries or complaints from regulatory agencies or members of the business community. Effectively present information to management and public groups
Analyze complex situations while making sound decisions and balancing competing priorities under a deadline
Take proactive measures to prevent problems from occurring or re-emergin
Possess a strong attention to detail
Must possess a valid California Drivers License, auto insurance, and reliable transportation
Commitment to the Mission and Values of MidPen Services and MidPen Housing
Physical Requirements
Constantly perform desk-based computer tasks, frequently sitting
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
Rarely twist/bend/stoop/squat, kneel/crawl
Working Conditions
This description reflects managements assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
Midpen Housing Corporation