Property Manager - Multifamily Apartments

At Pepper Pike Capital Partners, LLC, we are a vertically integrated, multi-family investment, management, and (re)development company headquartered in Cleveland, Ohio, with a current portfolio of approximately 5,500+ units across the Midwest. We ensure the sustainable success of our properties by creating diverse and world-class trained on-site teams that surpasses expectations on every level, including tenant screening, coordination of tenant turnover, property maintenance, and financial management. Our hands-on approach and onsite interaction with our regional manager and property teams allows us to have a real-time view of property operations and local market conditions.

We believe that choosing to live in one of our communities is more than just selecting an apartment. When our residents choose us, they invite us to be a part of their daily lives. We take this responsibility seriously and strive to provide the highest level of customer service to our communities and the surrounding areas, while maintaining our core values of: Integrity, Quality, Innovation and Community.

Job Description:

As a Property Manager at Pepper Pike Capital, you will play a vital role in overseeing the day-to-day operations and maintenance of our properties. You will be responsible for ensuring that our properties are well-maintained, financially sound, and compliant with all relevant regulations. Your primary duties and responsibilities will include:

• Property Maintenance:

• Conducting regular inspections of properties to identify maintenance issues and ensure that they are promptly addressed.

• Coordinating repairs and maintenance tasks with contractors, vendors, and in-house maintenance staff.

• Developing and implementing preventative maintenance programs to prolong the lifespan of property assets.

• Tenant Relations:

• Serving as the main point of contact for tenants, addressing their inquiries, concerns, and maintenance requests in a timely and professional manner.

• Conducting move-in and move-out inspections, documenting property conditions, and handling security deposit refunds.

• Enforcing lease agreements and property rules, including rent collection and lease renewals.

• Financial Management:

• Managing property budgets, expenses, and vendor contracts to ensure optimal financial performance.

• Collecting rent payments, pursuing delinquent accounts, and coordinating evictions when necessary.

• Preparing financial reports, including profit and loss statements, budget variance analyses, and capital improvement projections.

• Compliance and Legal Matters:

• Ensuring compliance with local, state, and federal housing laws, fair housing regulations, and building codes.

• Maintaining accurate records of property-related documents, including leases, permits, and inspection reports.

• Addressing any legal issues or disputes related to property ownership, leasing agreements, or tenant grievances.

• Marketing and Leasing:

• Marketing available properties to attract prospective tenants through various channels, including online listings, signage, and outreach efforts.

• Conducting property showings, screening prospective tenants, and facilitating the leasing process from application to move-in.

• Implementing strategies to maximize occupancy rates and minimize vacancies.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate Management, or related field (preferred).

• Previous experience in property management or real estate industry (required).

• Strong knowledge of property management principles, practices, and regulations.

• Excellent communication, negotiation, and customer service skills.

• Proficiency in property management software and Microsoft Office Suite.

• Attention to detail, organization, and problem-solving abilities.

• Ability to work independently, prioritize tasks, and handle multiple responsibilities simultaneously.

• Valid driver's license and reliable transportation.