Property Manager

Firstservice Residential New York , NY 10007

Posted 2 days ago

FirstService Residential is seeking a Portfolio property Manager to join our New Development Group in Manhattan! Job responsibilities include but are not limited to:

  • Responsible for the daily management of a portfolio of luxury condominium hi-rise properties.

  • Oversee all aspects of building management and will work in tangent with a senior level manager while acting as a liaison the Board, tenants and the Company.

  • Work with Board of Directors in establishing bylaws and regulations for building when necessary; i.e: a new development

  • Responsible for leading Board of Director meetings by keeping focus on the agenda created.

  • Prepare Board meeting minutes in a timely and professional fashion.

  • Submit board meeting "agenda packages" to Boards as required but at least five days prior to meetings.

  • Responsible for handling emergencies and crisis management.

  • Supervision and training of building staff members (union and non-union).

  • Conduct thorough interviews for potential building open positions. Responsible for the coordination of background and drug tests of potential new hires.

  • Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff.

  • Impose progressive disciplinary action if and when required.

  • Responsible for the development and implementation of building staff work schedules.

  • Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members.

  • Monitor the cash and reserve funds of the property.

  • Responsible for final review of operating statements and monthly financial reports.

  • Actively participate in budget preparation.

  • Assist the property accountant in the presentation of the annual budget to the Board of Directors.

  • Keep track of property financial variance reports.

  • Constantly seek, evaluate, and execute methods to achieve methods to preserve client cash and capital.

  • Responsible for overseeing building repairs and apartment alterations.

  • Approve payment of vendor invoices via accounts payable software, AvidXchange.

  • Diligently monitor and take appropriate action on delinquent tenant/shareholder owner accounts.

  • Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations.

  • Responsible for taking immediate action to resolve new violations.

  • Ensure that old violations of record are resolved on a timely basis.

  • Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed.

  • Perform daily routine property inspections to ensure building safety, maintenance, cleanliness, etc.

  • Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved.

  • Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects.

  • Responsible for requiring proper vendor insurance with Vive.

  • Responsible for the maintenance requirements of the properties' physical plants, i.e. boiler conversions, HVAC, etc.

  • Interface with all internal department personnel (accounting, compliance, closings, etc.).

  • Maintain and organize electronic and paper tenant and building files.

  • Respond to all communications (phone, email, etc.) in a timely and professional manner.

  • Be familiar with critical provisions of client management contracts.

  • Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).

  • Maintain substantial compliance and follow Property Management Best Practices, particularly FSRconnect.

  • Load tasks onto the resident/building database, FSRconnect, in Task Administration within 48 hours of any board or annual meeting.

  • Email supervisor within 24 hours of a board or annual meeting with a succinct description of the general tone of the meeting.

Knowledge, Skills & Proficiencies:

  • Bachelor's degree required. Certifications desired.

  • Five (5) + years experience in New York City luxury residential condominium and cooperative property management.

  • Must have superior verbal and written communications skills and proven customer service exposure.

  • Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations.

  • Must be extremely organized, consistent, and flexible and adaptable to change.

  • Proven leadership and teamwork skills and attributes.

  • Demonstrated experience in large, complex accounts with multiple clients and stakeholders.

  • Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily.

  • Excellent time management skills to meet deadlines and display efficiency.

  • Working knowledge of Microsoft office and Windows environment necessary.

  • Experience with property management software, AvidXchange, ClickPay is a plus.

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Property Manager

Firstservice Residential