Property Manager - Commercial Property Management

ABOUT BEDROCK

Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson's Site, Book Tower, City Modern, Tower City Center and the May Company Building.

Bedrock's projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.

For additional information about Bedrock, please visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.

POSITION SUMMARY

Property Managers are primarily accountable for the overall day-to-day management of assigned properties. They must critically assess issues and make decisions that balance tenant experience, fiscal responsibility, and asset management. They must place maximum emphasis on physical asset management and reinvestment, environmental health and safety, customer service, and aligning with the company's goals and objectives. Property Managers collaborate with other operations teams and build strong relationships within the respective building teams.

ESSENTIAL FUNTIONS

• Ensures the building operations, including life safety, environmental services, engineering, and general maintenance are completed

• Provides 24-hour coverage to meet up with emergency needs of tenants

• Prepares and oversees the annual budget, including preparing capital project requests and review of operating expenses

• Ensures proper maintenance of lease and property files and ensures such files are updated as required

• Ensures all portfolio documentation and reports are completed accurately and on time

• Reviews, assesses, and achieves financial objectives by collecting rents, timely payment of invoices and bills, forecasting portfolio expenses, preparing an annual budget, scheduling expenditures, analyzing, and reporting variances, and initiating corrective action, including the reconciliation of cam

• Prepares tenant rent letters and reconciliations

• Maintains properties by investigating and resolving tenant complaints

• Inspects vacant units, and completes repairs, plans unit refreshes, and small-scale renovations

• Contracts with landscaping, trash, and snow removal companies

• Maintains building systems with the support of engineering teams and supervising repairs

• Enforces lease requirements and procedures, up to and including eviction documentation

• Prepares reports by collecting, analyzing, and summarizing data and records with the support of asset management and property accounting

• Manages and develops team members including weekly one on ones, goal setting, and performance management

• All other duties as assigned

LEADERSHIP ATTRIBUTES

• Drives the Culture: Communicates the culture's value to team members and holds them accountable to living it every day

• Develops People: Set clear expectations, deliver timely and effective feedback, and encourage team members to develop their talents

• Builds Trust: Demonstrate a high degree of integrity by honoring commitments, telling the truth, and respecting confidentiality appropriately

• Thinks Strategically: Clearly understand the business, lead the team through the problem-solving process, and work on the business not just in the business

• Communicates Effectively: Recognize how words, tone, and physiology impact results, then adapt accordingly to gain buy-in and alignment for the team's and organization's vision

POSITION REQUIREMENTS

• Bachelor's Degree in Property Management or related field or equivalent education, training, or experience (preferred)

• 5 years of experience in property management with (required)

• 2 or more years of experience in property management supporting commercial office or retail properties (preferred)

• Real Estate Salesperson License - Michigan (must have, or acquire within 90 days)

POSITION QUALIFICATIONS

• Able to problem-solve at an advanced level

• Able to perform tasks by interpreting and analyzing established procedures

• Analyze situations to determine the best course of action

• Communicate effectively with relevant stakeholders, internal and external, from a variety of backgrounds

• Plan, coordinate, follow through, and organize work projects to ensure efficiency

• Work under the pressure of deadlines

• Work collectively with a wide variety of stakeholders

• Experience in supervising building systems, equipment, and design

• Excellent written and verbal communication skills and relationship-building skills

• Ability to work independently and manage multiple projects and tasks

• Strong attention to detail and accuracy

• Customer service focus and ability to respond appropriately to tenant inquiries

• Must be proactive and able to take on new projects, be creative and collaborative

• Excellent follow-through in managing tenant issues and administering supervisory responsibilities

• Proficient in Microsoft products including Outlook, Excel, Word, and PowerPoint

• Familiarity with Yardi suite of products

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.