Property Manager

Avison Young New York , NY 10007

Posted 2 months ago

Our Story

About You:You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team's common goal. You value personal and professional growth and are ready to take the next step in advancing your career.If this sounds like you, well, then you will love the culture at Avison Young!About Us:Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We've designed our corporate structure to best serve our clients by enhancing collaboration across our organization.Real estate can have an enormous positive impact on people's lives - and we're in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.We care about each other and we have each other's backs. This makes AY a great place to be a client, and a great place to work. We support the whole person and their complete wellness - economic, mental and physical - because what's best for our business comes from our people bringing their whole selves to work.Of course we love it here, but outsiders think we're pretty great too: Avison Young was awarded the prestigious America's Best Midsize Employers for 2022, presented by Forbes and Statista, Inc. We're proud to be regularly recognized for our team, services and culture and our team members enjoy comprehensive compensation and benefit programs. Through our customized work options, we give our people the flexibility to create a work environment that puts their overall well-being first. After all, we are powered by people.


The Residential Property Manager reports to the Senior Portfolio Manager and executes on all aspects of the management services delivery for the assigned portfolio. The individual in this position will provide hands-on oversight and be accountable for all aspects of the property's operations, including resident satisfaction and retention, supervision of building staff and vendors, repairs and maintenance and overall financial performance of the property or portfolio.


  • Oversee, maintain, and physically inspect all designated buildings and properties on a regular basis.

  • Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies.

  • Negotiate and complete lease renewal paperwork according to all city and state housing laws

  • Monitor and enforce the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with all aspects of lease administration including critical date master scheduling, lease notification and renewal notices.

  • Ensures all residents living in buildings meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies. Address any non-compliant issues swiftly and appropriately.

  • Submit annual HPD and DHCR registrations for all required properties.

  • Manage and cure HPD violations, corrections, and dismissals.

  • Address tenant complaints, violations and all issues / requests that may arise.

  • Manage and supervise building staff, including oversight of scheduling and facilitating maintenance with vendors, tenants and the like.

  • Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements.

  • Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.

  • Prepare the annual operating budget, including capital expenditures and report on financial performance regularly, including but not limited to variance explanations and reforecasts.

  • Maintain a strong relationship and regular interaction with Property Owner/Client to ensure that objectives are being met.

  • Supervise and assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses (invoice processing), common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.

  • Perform property inspections on a regular basis and make recommendations to maintain and enhance the asset.

  • Maintain and support the compliance of property safety standards and building codes.

  • Assist in the Fire and Life Safety training and maintain the building emergency response plans and procedures, along with its related documentation of compliance.

  • Document and track all certificates of insurance from vendors and tenants.

  • Maintain accurate and pertinent information for vendors and tenants.

  • Prepare correspondence and memos to tenants and vendors.

  • Establish and maintain positive relationships with internal and external tenants and vendors.

  • Coordinate with leasing brokers to quickly turn around vacant space and maximize occupancy and positive cash flow.

  • Keep current on all developments in the local commercial real estate market affecting current or potential value of the portfolio.

  • Available to handle emergencies and critical matters outside of regular business hours.

  • Support and provide leadership in a commitment to achieve AY and client expectations for service and business objectives.

  • Consistently uphold and apply the company's policies regarding appropriate professional behavior to ensure that the values of the firm are exhibited by the actions of the staff.

  • Keep current on all developments in the local real estate market affecting current or potential value of the portfolio.

  • Perform other related duties as requested.


  • A minimum of 5 years multi-family residential leasing and property management experience within New York required.

  • Accredited Resident Manager or similar designation is preferred.

  • Real Estate Salesperson License Required.

  • Required certifications or licenses preferred, or the ability to obtain within one year.

  • Tax Credit, Section 8 and/or Public housing experience required.

  • Bachelor's Degree, preferably in business, real estate, or finance.

  • Strong understanding of financial terms and principals and possesses the ability to analyze and conduct complex financial and business decisions.

  • Proficient in Yardi, Payscan, Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat, Dropbox, Box, Angus Anywhere and BuildingLink.

  • Experience with BuildingLink, Angus Anywhere and similar computerized maintenance management systems (CMMS).

  • Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents.

  • Strong organizational skills and detail oriented.

  • Ability to travel within the NYC area and cover multiple assets or sites

  • Proven record of providing excellent internal and external customer service.

Our Equal Opportunity Commitment

Avison Young practices as an equal opportunity employer in all services locations around the world. We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity.

The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.

For those requiring assistance with disabilities, information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY!

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Property Manager

Avison Young