Property Management Associate

General Growth Properties, Inc. Tucson , AZ 85704

Posted 3 months ago

Company Overview

Brookfield Properties has an immediate need for a Propety Management Associate at Park Place.

At Brookfield Properties, the foundation of our success is firmly rooted in our people.

Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity.

Our teams operate an iconic portfolio of irreplaceable properties within the world's most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management.

Our retail group operates destination, standalone retail real estate globally, including over 150 malls in the United States. Our regional shopping centers create a sense of place in the heart of the communities in which we do business: offering retail, lifestyle, dining and entertainment options.

Position Overview

The Property Management Associate (PMA) is responsible for efficiently coordinating all common area activities for the shopping center with the intent to maximize common area programming. This person will uphold the property's strategic plan and company visual standards. The PMA serves as a liaison between internal business units, the General Manager (GM), the Operations Manager (OM), the Group Business Development Representative (GBDR), those in Tenant Coordination and National Accounts, the Retailers, Contractors, and City/Town Officials to ensure effective communication, coordination, and programming of Business Development, Strategic Partnerships and Marketing activities for the shopping center.

Key Responsibilities:
1.Business Development (TILS, RMU, KIOSK)

  • Facilitate license agreement administration for approved merchants (distribution, tracking approvals, obtaining signatures) and administer merchant on-boarding paperwork

  • Prepare merchant for opening and vacating by coordinating logistics with property operations and security departments

  • Execute deals in Salesforce system and maintain merchant files in compliance with auditing guidelines

  • Inform retailer of benefits of business development retailer programs

  • Screen and prospect for business development applicants

  • Identify appropriate common area placement by understanding available inventory

  • Participate in specialty leasing site visits with prospective tenants as requested and provide information on traffic, trade area

  • Negotiate new and renewal storage and local vending agreements

  • Ensure temporary merchants adhere to Company guidelines and common area standards: (late openings use clause infringements, manning units, etc). Deliver violation letter and action notice as well as route internally to GM, Director of Business Development, GBDR and accountant.

  • Prepare deal sheets for short term deals under targets

  • Sign up new and existing tenants for Company Insurance

  • Uses best judgment to resolve customer complaints and communicate any issues to the GM and GBDR

  • Collect rent from Business Development tenants and follow up with tenants directly when needed

  • Manage the Specialty Leasing forecast using the Salesforce-based MAP report
    2.Strategic Partnerships (Alternative Revenue and Sponsorship)

  • Update /manage Alternative Revenue Inventory in Salesforce

  • Prepare sales packages

  • Screen and route Alternative Revenue (event access, media, sponsorship)

  • Effectively coordinate with external back lit directory company (for example: Smartlite, Clear Channel) for postings and quarterly directory updates. Monitor program so that no back-lit panel is vacant.

  • Screen Strategic Partnership Alt Rev opportunities and communicate those opportunities to the appropriate representative

  • Screen & route Alternative Revenue (event access, media, sponsorship) call-ins to SP Rep assigned to property

  • Alert corporate if any digital screens (Company owned Large Format or Food Court Video Walls, AdSpace) are not functioning or damaged (if applicable)
    3.Tracking Merchant Metrics

  • Collect and enter specialty leasing sales information

  • Manage collections to minimize accounts receivables

  • Participate in Monthly Marketing calls

  • Secure retailer participation for events (sampling, demos, offers, displays, etc.)

  • Execute events planned for the property

  • Follow up with retailers after events to determine results/metrics

  • Complete Marketing Sharepoint site post events

  • Implement Retailer Partnership deals (MAC, Lego)

  • Worldwide Photography's on-site contact during Holiday/Easter

  • Coordinate selection of process and direct work to contracted visual merchandisers, ensuring compliance with Company guidelines

  • Post/maintain signage/collateral associated with contracted media buys

  • Post and take down collateral

  • Coordinate barricade graphics and install for vacancies or new retailers

  • Coordinate vacant window displays and RMUs

  • Provide local social media posts to Community Manager

  • Respond to Medallia marketing comments

  • Update website, directory, sales, careers, events, etc.

  • Respond to Opinions Matter emails

  • Responsible for posting appropriate content on social media

  • Provide corporate team with relevant content from retailers for emails and SMS

  • Submit local content for digital screens

  • Other duties as assigned



  • Bachelor Degree preferred

  • 2 Years of Experience, preferably in Retail or Real Estate, Project Coordination, Marketing, Event Planning, Accounting and Sales

  • Must be able to work in a fast paced, highly dynamic work environment

  • Excellent interpersonal, organizational, time management, oral and written communication skills

  • Ability to work and learn independently and in a team situation

  • Ability to deal with multiple projects and tasks effectively and establish priorities with flexibility

  • Strong attention to detail and ability to follow through

  • Self-motivated, pro-active individual with a positive attitude

  • Ability to read and understand standard business documentation (e.g. contract language)

  • Excellent PC, Excel, MS Word, PPT, Adobe, Publisher, and Social Media

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to do the following:

  • The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

  • The employee frequently is required to stand, walk, and reach with hands and arms.

  • The employee is occasionally required to stoop, kneel, crouch, or crawl.

  • The employee may frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

  • The noise level in this work environment is usually moderate.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.


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