Property Claims Representative

Company Details

Union Standard Insurance Group offers commercial property and casualty products and services through independent agents in Arizona, Arkansas, New Mexico, Oklahoma and Texas. We maintain a strong local presence in each of our markets, keeping underwriting and support close to the customer.

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Union Standard is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best. #LI-AV1 #LI-Hybrid

This role will be based in our Irving, TX office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

Responsibilities

As a Sr Property Claims Representative, you will have the autonomy and support to provide prompt, fair and effective claims service for our Insureds and Claimants.

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent

• Internal mobility opportunities

• Visibility to senior leaders and partnership with cross functional teams

• Opportunity to impact change

• Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you for:

• Investigation of claims made by Insureds and claimants. Including but not limited to proper coverage determination, 24-hour contacts, taking of recorded statements. Evaluating and negotiating settlements including denial of claims either not covered or where no liability exists. Obtaining proper forms and documents.

• Establishing and maintaining proper reserving throughout the life of the claim file. Maintain appropriate diary schedules of all claims in the care and custody of the adjuster.

• Evaluating estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.

• Completing all necessary reporting forms according to procedures on a daily basis. Entry of proper claim reserves, and claim payments. Maintain in chronological order; appropriate file notes on the system. Initiating subrogation and dispose of salvage according to established procedures.

• Informing the proper Underwriting Department of risk hazards discovered through the investigation of the claim. Advising supervisor immediately of all claims of a severe nature or exceeding settlement authority.

• Directing defense attorneys and independent adjusters on claims in litigation or that require outside assistance. Attending mediations and settlement conferences when warranted.

• Filing reviews must demonstrate overall high marks in quality, decision making and accuracy.

• Obtaining and maintaining all required licenses/certifications and meet all continuous education requirements

Qualifications

• Minimum of 5-7 years commercial claims adjusting experience

• Adjusters handling claims in the states of Texas, Oklahoma and New Mexico must have the appropriate adjuster's licenses for that state

• Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.

• Ability to project a warm and friendly manner in all business contacts and maintain a professional relationship with fellow workers, insureds, and the general public.

• Ability to consistently demonstrate the WRBC Core Competencies and Innovation Behaviors.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role Responsibilities As a Sr Property Claims Representative, you will have the autonomy and support to provide prompt, fair and effective claims service for our Insureds and Claimants. What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent

• Internal mobility opportunities

• Visibility to senior leaders and partnership with cross functional teams

• Opportunity to impact change

• Benefits - competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you for:

• Investigation of claims made by Insureds and claimants. Including but not limited to proper coverage determination, 24-hour contacts, taking of recorded statements. Evaluating and negotiating settlements including denial of claims either not covered or where no liability exists. Obtaining proper forms and documents.

• Establishing and maintaining proper reserving throughout the life of the claim file. Maintain appropriate diary schedules of all claims in the care and custody of the adjuster.

• Evaluating estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.

• Completing all necessary reporting forms according to procedures on a daily basis. Entry of proper claim reserves, and claim payments. Maintain in chronological order; appropriate file notes on the system. Initiating subrogation and dispose of salvage according to established procedures.

• Informing the proper Underwriting Department of risk hazards discovered through the investigation of the claim. Advising supervisor immediately of all claims of a severe nature or exceeding settlement authority.

• Directing defense attorneys and independent adjusters on claims in litigation or that require outside assistance. Attending mediations and settlement conferences when warranted.

• Filing reviews must demonstrate overall high marks in quality, decision making and accuracy.

• Obtaining and maintaining all required licenses/certifications and meet all continuous education requirements