Property Appraiser - Technical Analyst II

General Description

JOIN OUR TEAM AS A TECHNICAL ANALYST II!

The Pasco County Property Appraiser's Office proudly serves one of Florida's fastest-growing counties in a time of unprecedented expansion and investment. We are seeking an ideal candidate for the role of Technical Analyst II with a proven background in supporting various technology hardware and software. This individual should feel comfortable working both independently and collaboratively on tasks requiring exceptional analytical and development skills. Service excellence for every customer, every time, is part of our mission and guides all interactions with the citizens we serve and colleagues we support.

The Technical Analyst II works under supervision of the Director of Technology Services providing essential technology support for our fast-paced, growing team. Growth and advancement are available when adaptability, proficiency and contribution to the success of the team are displayed.

Essential Job Functions

• Installs and maintains servers, networking equipment, and related IT infrastructure assets.

• Assists in the recommendation and planning of IT infrastructure projects.

• Opens, troubleshoots, and escalates tickets using a service desk tool.

• Deploys security updates and verifies compliance with information security policies.

• Maintains and verifies compliance with backup and recovery policies.

• Supports database administrative functions such as monitoring data base performance, troubleshooting issues, and implementing database changes.

• Assists in maintaining compliance with security policies and procedures.

• Builds sustainable relationships and trust with stakeholders through prompt, courteous and interactive communication.

• Creates and maintains documentation of IT infrastructure and related systems.

• Performs related work as required.

Knowledge, Skills and Abilities

• Strong knowledge of cybersecurity, including security best practices, risk assessment and incident response.

• Strong analytical and problem-solving skills.

• Excellent writing, communication and organizational skills.

Minimum Requirements

PHYSICAL SKILLS: Requires sitting for extended periods. Ability to communicate effectively using verbal, written, and visual communication.

EDUCATION, TRAINING AND EXPERIENCE:Bachelor's Degree in an Information Technology related field from an accredited college or university, or ability to obtain one within 6 months of employment. Experience installing, configuring, and maintaining Windows Server and Linux operating systems. Experience administering Microsoft 365 and Active Directory environments. Experience with virtualization technologies (VMWare, Hyper-V, Nutanix, etc.).

Preferred Qualifications:

• Microsoft Windows Server Hybrid Administrator Associate or equivalent certification.

• Experience performing database administrative functions.

• CompTIA Network+ and Security+ certification

• The position will at times require working outside of normal office hours to ensure minimal downtime during maintenance windows. The above is not designed to cover or contain a comprehensive listing of required activities, duties or responsibilities.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:Must possess a valid Florida driver's license.

ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County Property Appraiser is a drug-free workplace in accordance with Federal and Florida law.

VETERANS' PREFERENCE:Under Section 295.07, F.S., Chapter SSA-7, Pasco County Property Appraiser provides to Veterans, that preference in appointment will be given to preference-eligible applicants.