Property Appraiser - Technical Analyst

General Description

JOIN OUR TEAM AS A TECHNICAL ANALYST I!

Salary Disclosure:

$23.08 Starting hourly

$48,006 - $62,004 annually

Department: Property Appraiser

Location:Dade City

Hours: 8:00 a.m. - 5:00 p.m.

Reports to: Director of Technology Services

Agency: Mike Wells Property Appraiser, Pasco County, FL

The Pasco County Property Appraiser's Office proudly serves one of Florida's fastest-growing counties in a time of unprecedented expansion and investment. We are seeking an ideal candidate for the role of Technical Analyst I with a proven background in supporting various technology hardware and software. This individual should feel comfortable working both independently and collaboratively on tasks requiring exceptional analytical and development skills. Service excellence for every customer, every time, is part of our mission and guides all interactions with the citizens we serve and colleagues we support.

The Technical Analyst I works under supervision of the Director of Technology Services and provides computer applications support for our fast-paced, growing team. Growth and advancement are available when adaptability, proficiency, and contribution to the success of the team are displayed.

Essential Job Functions

• Installs, maintains, and provides support for end user computers, IT assets, and other technology related devices.

• Supports business applications and software to ensure optimal performance and user satisfaction.

• Assists in maintaining IT infrastructure hardware.

• Opens, troubleshoots, and escalates tickets using a service desk tool.

• Deploys security updates and verify compliance with information security policies.

• Assists in maintenance and compliance with backup and recovery policies.

• Supports basic database operations, such as table creation and query composition.

• Maintains current inventory and asset management records.

• Provides basic training to new users for computer operations and office procedures.

• Builds sustainable relationships and trust with stakeholders through prompt, courteous and interactive communication.

• Performs related work as required.

Minimum Requirements

PHYSICAL SKILLS:

• Requires sitting for extended periods

• Ability to communicate effectively using verbal, written, and visual communication.

EDUCATION, TRAINING AND EXPERIENCE:

• Associate degree in Computer Science, Information Technology, or related field from an accredited college or university.

Required Qualifications:

• Experience with computer hardware assembly and repairs.

• Experience with Microsoft 365 and Office products.

• Proficient in desktop computer configurations within Active Directory environment.

• Strong knowledge of Windows operating systems.

• Strong analytical and problem-solving skills.

• Excellent writing and communication skills.

• Possess exceptional attention to detail in all tasks, consistently maintaining organized

systems and workflows.

Preferred Qualifications:

• Working knowledge of Microsoft Windows Server and SQL Server.

• Experience in cybersecurity, including knowledge of security best practices, risk

assessment and incident response.

LICENSE, CERTIFICATIONS OR REGISTRATIONS:

• Must possess a valid Florida driver's license.

• Current CompTIA A+ certification or the ability to obtain certification within 6 months of employment.

• The position will at times require working outside of normal office hours to ensure minimal downtime during maintenance windows. The above is not designed to cover or contain a comprehensive listing of required activities, duties or responsibilities.

ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE:Pasco County Property Appraiser BOCC is a drug-free workplace in accordance with Federal and Florida Law.

VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County Property Appraiser provides to veterans, that preference in appointment will be given to preference-eligible applicants.