Mid-America Apartment Communities, Inc Dallas , TX 75201
The Property Administrator reports to the Property Manager and provides leasing and administrative support to the property management office. The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Greets prospects and other visitors to the management office.
Screens incoming calls and assists residents.
Builds and manages rapport with prospects and residents to generate interest for the community.
May be asked to lease and/or tour apartments as needed.
Develops and maintains strong relationships with leasing office to ensure an efficient workflow between leasing center and property management teams.
Maintains knowledge of local markets and competitors.
Assists management with day-to-day operations of the management office.
Performs administrative tasks such as filing, ordering office supplies, and preparing lease files.
Serves as primary responsible party for the general cleanliness and appearance of office.
Enters service requests and assists residents with customer service.
Performs other related duties as assigned to meet the needs of the business.
Previous experience in hotel, retail or restaurant industries preferred
Bilingual skills preferred
Knowledge, Skills, and Abilities
Skill in exceptional customer service
Skill in being flexible to change and/or adapting to priority needs
Skill in working independently with minimal supervision
Skill in working in a team environment
Skill in basic computer applications
Physical and Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.