Project Technician

Posting Details

Posting Details

Requisition Number S2788 Position Number 003389 Position Classification Title Building & Environmental Tech Functional Title Project Technician Position Type Staff University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

Facilities Operations has the responsibility of providing a wide range of services to all administrative departments, student programs, and all academic schools and departments. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of over 100 buildings totaling 6 million gross square feet on over 275 acres.

Position Summary

This position is mainly responsible for completing various projects on campus, including, but not limited to; floor care, furniture moves, inclement weather coverage, absentee coverage, upholstery cleaning, and deep cleaning of restrooms/locker rooms. This position also completes general and detail cleaning in academic, administrative, and performance buildings on campus. In addition, his position also provides good customer service and completes special projects as mentioned previously. Supervisors may assign other job-related duties not specifically listed under essential tasks.

This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.

Minimum Qualifications

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; an equivalent combination of training and experience. Special certification may be required for some of these positions. Special note: this is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications

High School Diploma or GED; One to two years experience in the use and care of floor care maintenance equipment; A valid driver's license is required

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

• Name,

• Company Name,

• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.

• Email Address

• Contact Phone Number

Recruitment Range $33,600 - $35,456 Org #-Department Facility Services Housekeeping

• 56408 Work Hours of Position 4:00 P.M.

• 12:30 A.M, Mon

• Fri Number of Months per Year 12 Posting Requirements Job Family Institutional Services Career Banded Title Building & Environmental Tech Open Date 06/01/2024 Close Date 06/30/2024 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency

Key Responsibilities

Key Responsibility

Special Projects/Floor Care/Additional Duties

Essential Tasks

• Special Projects: (a) Campus Special Projects: Performs periodic deep cleaning of campus restrooms, public areas, classrooms, and all other academic and administrative areas owned and/or operated by the University of North Carolina Greensboro. Utilizing various equipment such as (but not limited to): TFC-2000, Kaivac Cleaning Machines, Turboforce Restroom Cleaners, etc. (b) Exterior Building Projects: Responsible for outside areas (including porches) up to 25 feet from any building entrance. This includes outdoor waste receptacles, cigarette urns, pressure washing, leaf blowing/sweeping, and aids in the evaluation of snow removal needs. Moves: Coordinates with customers and communicates with supervision to ensure customer satisfaction. Utilizes departmental labor-saving equipment to ensure safe and effective transportation of university property. Adheres to the Departmental Moving SOP, especially in regards to evaluating the weight, time, number of items to be moved, and availability of an elevator within the facility.

• Floor Care (a) Carpeted Floor Areas: Performs daily floor care tasks as assigned such as vacuuming and stain prevention. Performs periodic floor care tasks to include, but not limited extraction, bonneting, and other processes deemed necessary or assigned by supervision. (b) Hard Surface Floor Areas: Dust mops daily and mops as scheduled to remove excess dirt and preserve finish. Cleans baseboards regularly or as scheduled by the supervisor. Use of labor-saving equipment (scrubbers) is required if the equipment is available. Periodic floor maintenance: stripping, top scrubbing, refinishing, and other related tasks as assigned by supervision.

Key Responsibility

Equipment Maintenance and Care

Essential Tasks

• Transporting equipment: (a) Moving equipment: Ability to safely move equipment across campus based upon business need for individual building, or department. (b) Broken/Damaged Equipment: File log in/out information to departmental maintenance technician and transport equipment to departmental maintenance shop for repairs. Upon completion of repair transport equipment back into building. Equipment Diagnosis: Ability to identify equipment deficiencies and resolve some equipment issues i.e. Clogged vacuum, broken vacuum belt, frayed cord and other small equipment breakdowns.

Key Responsibility

Cleaning Responsibilities

Essential Tasks

• General Cleaning: Expected to perform general and detail cleaning in private and public areas to include (but not limited to) hallways, stairwells, elevators, restrooms/locker rooms, entrance areas, lobbies, gymnasiums, classrooms, lounges, auditoriums, dressing rooms, offices, suites, housekeeping areas and other areas per the assigned cleaning routine or as assigned by supervision.

• Safety: Understands, notifies, and reports safety hazards and corrective actions that must be taken regarding the accident, as required by OSHA.

• Training: Completes professional development instruction each fiscal year as directed.

• Sustainability: Correctly utilizes recycling receptacles as instructed by OWRR to assist in UNCG's commitment to sustainability as a core value of institutional operations.

Key Responsibility

Customer Service

Essential Tasks

• Strives to improve the level of customer satisfaction and provides a service that meets both internal and external customer's expectations on a routine basis. Handles routine inquiries and advises supervisor of complaints from customers. Whenever possible, assists supervisor with resolution of problems. Demonstrates professional and positive interactions with customers daily.

Competency

Competency Knowledge Technical Competency Description

• Performs advanced operations of equipment such as using restorers, buffers, auto scrubbers, burnishers, and ready space machines for maintaining floors, removing and reapplying finish, spot cleaning, extracting carpets, etc.

• Removes and properly disposes of recyclables including office paper; cans; bottles; co-mingled and cardboard according to the color coding chart.

• Cleans and sanitizes on a daily basis all fixtures, showers, floors, the exterior of dispensers' door push and kick plates, restroom receptacles, partitioners, and rails.

• Monitors stairwells, entrance areas, and common areas for cleanliness.

• Dust mop and damp mop as needed. Vacuum carpets in common areas and entrance mats as needed.

• Regularly checks for and cleans wall spots.

• Performs high and low dusting.

• Cleans hallway trash and recyclables receptacles.

Competency Level Journey Competency Communication Competency Description

• Listens to co-workers/customers' questions in order to accomplish tasks and offer resolution. Selects an appropriate person or written source to get answers.

• Provides background information on the problem; identifies causes of the problem; offers a resolution.

• Consistently demonstrates the ability to effectively express thoughts, ideas, and information (verbal and non-verbal) concerning non-routine work issues.

Competency Level Journey Competency Safety & Health Compliance Competency Description

• Takes action to correct hazards.

• Uses and identifies personal protective and safety equipment when appropriate and/or required.

• Identifies and corrects conditions that affect employee safety; upholding safety standards.

• Reads MSDS and original labels before applying or mixing chemicals.

• Ensures chemicals are labeled and environmentally safe receiving minimal supervision.

• Takes an active role in promoting and talking about health and safety issues.

• Properly operates/uses equipment in a safe manner with minimal supervision.

• Actively notifies supervisor and lead person of safety concerns; assists co-workers in safety and health issues, and makes recommendations for resolution.

Competency Level Journey Competency Interpersonal Skills Competency Description

• Develop and maintains effective working relationships with others in order to encourage and support communication and teamwork.

• Communicates with management to obtain an understanding of the organization mission and objectives.

• Demonstrates personal accountability for completion of required tasks assuring quality results.

• Demonstrates an understanding of one's role within the organization and displays a positive and professional behavior.

Competency Level Journey Competency Customer Service Competency Description

• Recognizes potential problems in service; addresses and resolved in a timely manner.

• Builds trust by forging strong relationships and being instrumental in meeting customers' service needs.

• Recognizes customer's unique service needs and understands expectations.

• Demonstrates ability to recognize need for schedule changes.

Competency Level Journey

ADA Checklist

ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Hand Movement-Repetitive Motions

• F, Hand Movement-Grasping

• F, Holding

• F, Reading

• C, Writing

• F, Eye-hand coordination

• C, Vision-Visual inspection, Hearing

• C, Talking

• C, Standing

• F, Walking

• F, Lifting-0-30 lbs.

• F, Lifting-30-60 lbs.

• O, Pushing/Pulling

• F, Climbing-Stairs

• O, Bending

• F, Squatting

• O, Reaching

• O Work Environment Driving

• Car/Truck

• O, Night/Dark

• F, Inside

• F, Outside

• F, Ventilation ConditionsDust

• F, Chemical Spills

• F, Infectious Bacteria

• O, Overtime

• R

Applicant Documents

Required Documents

• Resume/CV
• List of References

Optional Documents

• Cover Letter

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• Are you eligible to work in the United States without sponsorship?

(Open Ended Question)