Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Maintaining quality customer service
Ensure the cleanliness and safety concerns of all operating spaces and associated areas.
Cross-training and backup of other employees in the event of emergency or contingency situations.
Excellent computer skills; spreadsheets applications.
Analyze productivity data to ensure the efficiency of methods and make recommendations for improvement when necessary.
Promote a clean and safe working environment through adherence to OSHA regulations and company safety rules.
Have good working knowledge of mail and computer basics.
Sorts incoming mail for distribution and dispatches outgoing mail: Opens envelopes by hand or machine.
Stamps date of receipt on incoming mail.
Sorts mail according to destination and type, such as returned letters, adjustments, bills, orders, and payments.
Readdresses undeliverable mail bearing incomplete or incorrect address.
Examines outgoing mail for appearance and seals envelopes by hand or machine.
Operate postage machine to process mail.
May fold letters or circulars and insert in envelopes.
Ensure safety and security procedures are followed at all times.
Control inbound and outbound accountable.
Weighs packages and determines postage.
Sort parcels for shipping and receiving.
Enter activity data in logs, maintain records.
Minimum 1 year customer service, logistics coordinator, office and mailroom related experience preferred.
Advanced customer service skills, professional attitude & appearance.
Attention to detail.
Strong organizational, administrative, record keeping & time management skills.
Excellent verbal and written communications skills.
The candidate selected must be dependable, reliable, detail oriented with good organizational skills as well as have self-initiative.
Ability to lift up to 50 pounds.
Great customer service skill.
Reliable and self-motivated.
Minimum 1 year of Leadership experience preferred.
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The Millennium Group