Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Project Specialist - Customer Retention

Expired Job

Dish Network Corporation Englewood , CO 80110

Posted 5 months ago


DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service Sling TV that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We are driven by curiosity, pride, adventure, and a desire to win it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here. We are DISH.

Job Duties and Responsibilities

DISH is looking for a Marketing Project Specialist to join our Retention Marketing Department to manage proactive & reactive business critical customer communication tactics. These projects can be of various degrees of complexity and often include the coordination of numerous groups and/or departments. This person will be responsible for overseeing the development/execution plans for various business critical initiatives that involve informing customers. In addition, this person will be responsible for owning the relationship and execution of customer bill communications. This position is great for someone who enjoys a fast-paced, challenging work environment and is detailed oriented. This position involves multi-tasking and coordinating multiple aspects of multiple projects at the same time. The ideal candidate will have a background in operations management.

Primary responsibilities fall into the following categories:

  • Manage multiple projects simultaneously with minimal supervision.

  • Build relationships enterprise wide, and successfully work across departments to coordinate and communicate with various groups.

  • Communicate project scope, goals, deliverables and timelines effectively across technical and non-technical teams at all levels of the organization.

  • Consistently monitor and report on the project progress/status to all stakeholders and assist in issue resolution as necessary.

  • Add input as necessary to ensure project success and consider the impacts on all areas of the business.

  • Improve existing processes and act as a champion for positive change.

Skills - Experience and Requirements

A successful Project Specialist will have the following:

  • Bachelor's or Master's degree from a four-year college or university; plus 3-5 years of project or Operations Management.

  • Be flexible and nimble, adapting well to change in a dynamic business environment and work well with deadlines.

  • Must be flexible to be able to work outside normal business hours (nights & weekends).

  • Must possess high energy to maintain a sense of urgency and enthusiasm throughout projects.

  • Dynamic personality and can quickly establish trust and rapport with all levels of the organization.

  • Must have strong verbal and written communication skills; ability to manage large meetings.

  • Ability to balance attention to detail and executional excellence with strategic thinking and an understanding of the big-picture business environment.

  • Ideal candidate is self-motivated, curious and focused.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Care Petra Technical Specialist

IHS Markit

Posted 2 days ago

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 Customer Care - PETRA Technical Specialist Englewood - Inverness Way East * Maintain a high level of client care for IHS Markit clients. * Troubleshoot client issues including installations, application functionality, data conversion, licensing and provide a reasonable resolution in a timely manner * Explain complex how-to workflows in a straightforward and organized manner * Provide detailed information for "critical" issues to escalation teams. * Document customer inquiries in detail in a CRM system. * Submit enhancement request on the client's behalf if the desired functionality does not currently exist in the software. * Maintain healthy relationships with sustaining engineers, product management, development and services teams. Knowledge and Skills: * Able to work as part of a team or independently with moderate supervision * Must be articulate, patient, professional, and have strong interpersonal skills * Able to quickly learn new software and interfaces * Has moderate IT, networking and system environment knowledge * Able to solve standard and atypical problems using experience, judgement and analysis * Has expanded knowledge in oil and gas industry E&P software * Can work within cross-functional teams, running client specific projects related to geological/geophysical data Required Experience: * Bachelor's degree in Geoscience, Petroleum Engineering or equivalent technology or earth science degree or related experience. * Knowledge of Windows operating systems, networking, and internet functionality required * Experience troubleshooting technical issues Preferred Experience: * The ideal candidate will have experience with Petra, or another geophysical modeling software * Experience with Terminal/Citrix Server environments * 5+ years of relevant experience in Oil and Gas E&P It is the policy of IHS Markit to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IHS Markit will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. For candidates in the US, we are a participant in E-Verify (see link below). EEO is the Law EEO is the Law Supplement Right to Work Pay Transparency Policy E-Verify Current ColleaguesIf you are currently a colleague with IHS Markit please apply internally via Workday. IHS Markit Englewood CO

Project Specialist - Customer Retention

Expired Job

Dish Network Corporation