The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976, we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists, three cardiothoracic surgeons and three vascular surgeons. We merged with CHI memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building health communities.
Responsible for understanding all functions of scheduling and hospital scheduling in order to provide management with high level cross coverage ability and working with staff to increase quality of processes and improve productivity. Responsible for providing new hire training and continued on-the-job training to all scheduling staff. Responsible for attending and participating in staff meetings to provide ongoing training to add to the continued efficiencies and standardization of processes.
Responsible for training all scheduling staff to ensure understanding of all processes and efficiencies.
Responsible for assigned reports and projects for department.
Acting supervisor when supervisors on vacation or out sick.
Responsible for having a working understanding of all check in and check out processes.
Responsible for improving quality within the department.
Working knowledge of imaging orders and the compliance related to orders.
Cross cover in all areas of scheduling and at all locations.
Review all open tasks for scheduling within the practice management system to assist manager with resolution to improve patient access.
Responsible for optimizing physician schedules to improve patient access.
Responsible for presenting data in staff meetings to assist in ongoing training for staff.
Proactive participation in ensuring appropriate patient access into the practice.