Project Sales Manager

As the leading transit bus manufacturer in the United States, GILLIG buses play a critical role in the environmental and social initiatives in communities across our nation. GILLIG is on the forefront in the transition to zero-emission vehicles and has an unmatched reputation in the industry for quality, reliability, durability, service, and support. From initial design through final assembly, each GILLIG bus is designed and built in Livermore, CA.

WHY GILLIG

• Leader in environmentally friendly mobility solutions including battery electric, hybrid electric, near-zero CNG and clean diesel transit buses

• Renowned for its inclusive team/family-oriented culture

• Stable, successful, and growing organization - a Bay Area business for over 132 years!

• Flexible schedules (*depending on project needs)

• Excellent compensation including company paid medical premiums, generous retirement plan and other comprehensive benefits

ABOUT THE ROLE

As the Project Sales Manager, you will take ownership of entire life cycle of customer orders to ensure successful completion of their bus builds. You will be responsible for reviewing bid/order specifications with customers, negotiating finalized requirements, and releasing sales orders. You will manage customers' needs, requests and requirements.

As the Project Sales Manager, you will cross-functionally liaise, coordinate, and direct activities with customers, Engineering, Manufacturing, Purchasing, Customer Care/Warranty, Accounting, Parts and numerous suppliers and vendors to ensure customer expectations are being satisfied. You will report to the Director, Sales Operations.

• Review, interpret and prepare preliminary sales order from bid specifications

• Oversee the creation of Approved Equals, Deviations and Clarifications as needed for proposals

• Maintain current cost quotes and technical databases

• Conduct pre-production meetings with customers, issue meeting notes and release sales orders

• Discuss and negotiate build details with customers to optimize customer satisfaction, bid compliance, production ease and cost control

• Develop and maintain all related price summaries, bid/build documents, and customer communications for customer invoicing of final delivery and payment

• Assist with customer acceptance, field issues and future orders. Use feedback to improve the process/product.

• Respond promptly to customers and management requests and ensure proper completion of all projects

• Entertain/Host customers (Dinners, Tours, Special Events) weekly (after hours)

• Perform other related duties as assigned

BASIC QUALIFICATIONS

• Bachelor Degree in Business Administration or related field or equivalent work experience

• Minimum 3 years of sales account management or customer service experience

• Ability to understand and interpret bills of material, engineering drawings, customer specifications and requirements

• Must be organized, accurate, and have the aptitude to manage, communicate, prioritize, and complete multiple tasks on-time and within budget

• Professional written and verbal communication skills are essential

• Proven problem-solving skills to help resolve customer complaints or needs

• Strong customer service and interpersonal skills for dealing with different types of customers and clients

• Strong organizational skills and attention to detail

WORK ENVIRONMENT

• Ability to lift 25 lbs.

• Regularly required to sit, stand, and walk and occasionally kneel or squat

• Light travel may be required

• Standard start time: 7:00 AM (negotiable)

• Fast paced with tight timelines

EXPECTED COMPENSATION

$75,000 - $275,000/annual salary + premium benefits

Pay offered may vary depending on multiple individualized factors, including market location, job classification, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

GILLIG is an equal employment opportunity and affirmative action employer.