Project / Program Management Senior

V2Soft (www.v2soft.com) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Skills Required:

• Documentation and Training: o Document processes, best practices, and guidelines for Jira usage. o Provide training and support to users on Jira features and functionality.

• Team Ceremonies: o Actively participate in all team agile meetings:

• Backlog Refinement/Planning

• Stand-ups

• Retrospectives

• Develop comprehensive Jira dashboards for: Delivery reporting (Velocity, Time in Status, Transitions Count, Created vs Resolved, On-Time Delivery Rate, Successful Releases)

• Management oversight (Time in Status, Current Sprint Metrics, Resolution Time)

• Customer Service metrics (Items Reported per Reporter, Time in Status, Resolution Time)

• Experience leading Jira implementations including planning, stakeholder management, and reporting progress.

• Resolve issues related to sprints getting duplicated and project names getting switched between interconnected company-managed projects

• Address specific access issues for team members and troubleshoot search functionality problems

• Review, verify, and optimize all Jira automations

• Proven experience working within the automotive manufacturing industry and a strong understanding of quality management processes

• Implementing best practices and optimizing workflows within Jira and Confluence

• Optimize and maintain established Jira projects, coordinating with hosting providers and vendors as needed to manage performance, troubleshoot issues, and streamlining configurations for scalability, and reliability

• Knowledge of Agile, Kanban, and other frameworks to recommend and implement optimal configurations.

Experience Required:

• 8+ years of experience with Atlassian suite of tools, primarily JIRA and Confluence

• Proficient in Jira with a strong understanding of both company-managed and team-managed project configurations

• Experience in setting up and customizing Jira workflows, fields, screens, and dashboards

• Ability to troubleshoot and resolve complex Jira integration issues

• Strong analytical and problem-solving skills

• Excellent communication skills and the ability to work collaboratively

• Experience with GitHub and other software development tools

• Knowledge of Agile methodologies, specifically Scrum

• Automotive experience is preferred

• Support in an onshore/offshore model is preferred

Experience Preferred:

• Even better, you may have.

• Experience working with vendor tools like SAP S4 Hana

• Certified Scrum Master

• Integrate with GitHub to automate transitions in Jira based on GitHub pull request status

Education Required:

• Bachelor's degree or equivalent qualification in computer science, engineering or related disciplines.

V2Soft is an Equal Opportunity Employer ( EOE).

https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.