Project Planning Facilitator

INC Research Inc Morrisville , NC 27560

Posted 1 week ago


Supports project teams as their projects (from single or multi-service studies to multiple protocol programs) progress through the Trusted Process lifecycle. Actively participates in the preparation and conduct of Trusted Process events delivering meetings that meet the Customer's expectations, goals and timelines.

Essential Functions:
1.Facilitates and oversees assigned Trusted Process event types. Understands group norms and dynamics, and adapts to different cultures and organizations. Key aspects include:

  • Coordinating the required meeting preparation;

  • Identifying and engaging all applicable stakeholders;

  • Managing the meeting process;

  • Capturing action items; may assist with taking meeting highlights when requested;

  • Leading assigned sections of the meeting agenda;

  • Encouraging participation from all attendees; helping attendees understand diverse viewpoints and alternative solutions; maneuvering teams through sensitive group conversations.
    2.Assists Syneos Health teams by:

  • Acting as liaison between the Syneos Health team and Customer in all aspects related to the Trusted Process, promoting teamwork and communication;

  • Building an effective meeting strategy by determining the meeting's purpose, required inputs, meeting process, required participants and expected outputs/deliverables;

  • Reviewing the associated meeting documentation (inputs, agenda, outputs) against expected quality standards;

  • Providing guidance in the use of Syneos Health's project systems, web-based tools and processes.
    3.Is responsible and accountable for all assigned activities. Utilizes designated system(s) to track and process Trusted Process information; keeps department management fully apprised of status of assignments and promptly escalates potential issues.
    4.May train colleagues and new employees in relation to the Trusted Process.
    5.May support internal/external conferences (e.g. investigator meetings); may lead internal team meetings as directed by line management.
    6.May participate in departmental and/or business initiatives as a team member.

Other Responsibilities:

  • Moderate travel may be required (up to 50%), including weekends.

  • A 3 year commitment is preferable in order to foster growth in the role via the Trusted Process STEP Plan.

  • Attains an overall awareness in the field of clinical research, as well as assigned areas, by reading related literature and attending training classes.


B.A./B.S. in the life sciences, nursing degree, or equivalent combination of education and experience. Prior experience in a contract research organization, pharmaceutical, or biotechnology company is beneficial. Flexibility and the ability to handle multiple tasks to meet deadlines while delivering high quality work in a dynamic environment are essential. You need to be enthusiastic, highly adaptable, quick to assimilate new information, comfortable working on your own initiative and a keen team player. You will interact with people from all across our business, including some of the most Senior Leaders so you also need to be confident, have strong relationship building skills and be persuasive in influencing decision-makers. Excellent communication skills are imperative.

Proficient computer skills in Microsoft Office Suite, web-based systems, voicemail, Email and Internet are necessary; basic computer skills using MS Project are preferred. Must have valid, current driver's license and passport, as well as the ability to secure corporate credit card.


Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.

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Project Planning Facilitator

INC Research Inc