Our growing Professional Services Team is currently seeking an experienced Project Manager (3-5 years of current PM experience). In this role, the Project Manager will manage key client technology projects for Windstream Professional Services. The successful candidate will work directly with clients to ensure deliverables fall within agreed upon scope, timeline and budget. He or she will coordinate with delivery partners, Customer and other departments as needed to ensure smooth seamless delivery. Some key Project management responsibilities include:
Oversee all aspects of projects from Project Kick-Off through to final closeout.
Coordinating and monitoring projects to ensure deliverables are meeting deadline, with agreed up on budget and scope.
Set deadlines, assign responsibilities and monitor and summarize progress of project when required.
Partner & customer coordination, scheduling, monitoring, risk identification & mitigation.
Forecasting and tracking revenue on all open efforts.
Responsible for Billing, change order processing as needed.
May require a bachelor's degree and 3-5 years of experience in the Network/ISP/Circuit Delivery field or in a related technology field. Familiar with a variety of the Telco/ISP concepts, practices and procedures. Rely on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. This position is very self-managed, and the proper candidate needs to be a solution focused individual who can plan around challenges as they arise. Enhance our department and organization's reputation by accepting ownership for accomplishing delivery goals; exploring opportunities to add value to job accomplishments.
Coordinate internal resources and third parties/vendors for the consistent execution of quality projects.
Ensure that projects are delivered on-time, within scope and within budget.
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Develop a detailed project plan to monitor and track progress.
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
Report and escalate to management as needed.
Manage the relationship with the client and all stakeholders.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
Delegate project tasks based on project coordinators individual strengths, skill sets and experience levels.
Lead & direct the work of others.
Use and continually develop leadership skills.
Perform other related duties as assigned.
Develop spreadsheets, diagrams and process maps needed for projects. IND123
College degree and 3-5 years professional level experience with 1 years supervisory experience for roles with supervision; or 7 years professional level related experience with 1 years supervisory experience for roles with supervision; or an equivalent combination of education and professional level related experience required.
3-5 years of current PM experience in the Telco/ISP business.
Proven working experience in project management.
Excellent client-facing and internal communication skills.
Excellent written and verbal communication skills.
Solid organizational skills including attention to detail and multitasking skills.
Strong working knowledge of Microsoft Office & Project.
Project Management Professional (PMP) / CAP-M certification is a plus.
Other experience - not required but good to have:
Familiarity with Tools: Metasolv Software, Atlassian Jira, OneNote.
Familiarity with Projects: SD-WAN, WIFI, Voice, Data/Circuit, Structured Cabling, Demarc Extension, Rack/Stack/Installation of Network Devices; etc.