Baxter Bloomington , MN 55431
Project Manager Transfer Programs
Req #: 18000HQN_en
Location: Bloomington, IN US
Job Category: Business Project Management
Date Posted: 9/27/2018 12:39:56 PM
The Project Manager supports the Bloomington, IN contract manufacturing facility as the primary leader for new business opportunities and client transfer activities. This position is integral in growing the business by supporting the sales organization in assessing new opportunities, generating project proposals and supporting contract negotiations. This role leads projects through process development, validation, and commercialization activities by ensuring that all milestone requirements are delivered per agreed upon project specifications while balancing cost, resource and time commitments. The Project Manager sets appropriate Customer and Client Team Member expectations through the use of Project Management tools and guidelines while ensuring effective communications are achieved with all team members. The Project Manager ensures achievement of project objectives for assigned customers by mitigating risk and solving problems. This position reports to the Sr. Manager, Program Management.
Essential Duties and Responsibilities (these are primary responsibilities of the role and the incumbent will perform other duties as assigned):
Primary customer facing role covering all aspects of product life-cycle including proposal, contract, technical transfer and validation through commercialization.Supporting marketing and sales campaigns in order to understand client and market needs
Performing technical evaluations of incoming client requests
Initiating the pricing discussions with finance, business development, sales and marketing
Owner and facilitator of the Potential Product Evaluation and PAC Meetings
Writing the final customized proposal committing to scope, timeline and cost
Participating in contract negotiations as decision maker for technical and site-specific business topics
Actively supporting client's filing by coordinating client's requests and follow-up questions (Voice of the Customer)
Participation in contract negotiations as decision maker for technical and site-specific business topics
Ensuring smooth transfer to commercial team, facilitating the new relationships
Ownership of the Client Forecasting and Demand/Supply Obligations (Sales & Operations Planning)
Quarterly Business Review Meetings
Supports customer relationship management and business development initiatives
Ensures roles and responsibilities are clear across internal and external organizations to achieve desired results.
Leads team meetings and ensures clear actions are documented and committed enabling timeline achievement.
Ensures collaboration and respect are maintained in all experiences while constructively providing appropriate guidance and feedback.
Primary contact for ongoing clients' projects and uses best practices in communication processes. Minimizes extraneous information and reduces non-essential communications. Manages information appropriately with all parties while sharing feedback and insight to drive improvements..
Establishes expectations with all stakeholders and customers through clearly documented processes (DIAL, Scope Document, Timeline, and SharePoint). Ensures understanding through direct and active communication channels.
Determine appropriate service recovery response and deliver message and appropriate action to customer while coordinating with internal partners. Effectively manages trade-offs between customer service, profitability and capabilities.
Anticipates project challenges and risk scenarios and prepares/leads and executes proactive mitigation strategies internally and/or with clients to ensure optimal results. (conduct risk assessment)
Manages project interdependencies by use of project management tools that support monitor/control and effective risk management.
Coordinates agreed upon scope change control when a change is proposed.
Utilizes Action Item List, timelines, project scorecards and deliverable tracking to drive project performance.
Identifies opportunities for improvement and ensures internal partners take ownership and drive results.
Utilizes project metrics and ensures facility personnel understand progress and critical attention areas.
Achieves billable project activities per business guidelines and approved project plans. Works with customer and sales to ensure additional work activities are billed and that the project meets profit guidelines.
Ensures financial obligations are assessed/collected from customer due to changes, additions in project scope.
Contributes technical and product knowledge throughout the project lifecycle and understands balance and timing of involving appropriate technical resources throughout the project lifecycle through other experts when needed.
Job Requirements (Education, Experience and Qualifications):
Bachelor's degree required, preferably in an engineering or scientific discipline.
Minimum of three years product development or manufacturing experience preferred and three years project management experience preferred, preferably in a service business.
Must be well versed in Project Management tools and must possess knowledge of related disciplines
PMI or equivalent certification desired.
Computer proficiency in Microsoft Project, Word, Excel, Powerpoint and Outlook and the ability to use enterprise software (examples include: JDE, BPLM, Trackwise, etc.)
Duties may require overtime work, including nights and weekends.
Position requires sitting for long hours, but may involve walking or standing for periods of time.
Use of hands and fingers to manipulate office equipment is required
Ability to gown qualify in Grade C