Project Manager

• Provide release management support for various applications, operational, infrastructure and configuration changes.

• Create and manage change tickets, playbooks, rollout plans and perform collision/impact analysis for releases using tools like ServiceNow, Confluence.

• Manage the release process end-to-end, from the planning of release content through to actual release deployment to production.

• Report out project's status to senior leadership and stake holders during weekly status meetings.

• Drive the weekly governance call to conduct Release Readiness and Go/No decision for each milestone release.

• Manage release process related documentation on Confluence and adhere to release approvals in case of deviations in release.

• Maintain and track internal and external releases and release notes which include the baselines, Defect/stories included, known limitations.

• Work closely with Product Management, Software Development and Validation team to achieve successful results.

• Attend scrum ceremonies sprint planning, daily scrum, sprint reviews and retrospection of multiple scrum teams.

• Manage and escalate project risks and issues as appropriate and establish success metrics for projects and ensure performance is tracked and measured.

• Collaborate with the development team to support release planning, estimation, and delivery processes using Agile methodologies.

• Collaborate with Disaster Recovery to periodically test the DR environments.

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