The Project Manager will assist the account management team with day-to-day client activities as required, including creative project management, client correspondence, production and creative deadlines, etc., to ensure continued progress of client workflow. This position requires someone who possesses excellent people skills, an eye for exceptional design and a working knowledge of creative, production and printing processes.
Work assignments are typically both a mix of routine and non-routine work that often requires deviation from accepted practice and procedures to complete given wide variety of circumstances encountered in the job. Work is reviewed primarily for end results and is performed under general guidelines or procedures which include administrative directives in the form of rules, policies, and established precedents pertinent to the assignment. Ability to establish own priorities.
Act as liaison between clients and production teams.
Provide input in project planning and with the general management of creative projects as requested
Assist with meeting agendas, correspondence and other materials related to account service (including creating POs and assisting with billing)
Assist with proofreading copy, artwork, agency and printers' proofs as requested
Enter and track a high volume of data related work components and updates to client project tracking system
Day-to-day management of projects, entering specifications using job management software, and ensuring proper priority is given to each job to meet client expectations.
Maintain project documentation and proper routing of projects through studio utilizing established review/approval processes
Demonstrate understanding in each area of Creative Services including: design, print production and prepress.
See that all work completes established review/approval processes before being reviewed by clients or turned over to suppliers
Maintain project schedules/calendars to ensure that work proceeds (both internally and with clients) according to plan and deadlines, drawing the attention of account management to any potential problems before they occur
Attend and set relevant client meetings, production and project management status calls bringing in appropriate resources from Creative Services as needed.
Set up and maintain databases for external art resources (account set-up, managing contract documentation, etc.)
Maintain client reference notebooks and/or digital archives for account, detailing past work and work-in-progress, and all pertinent information needed for accurate proofreading and meeting client standards
Perform other related duties and participate in special projects as assigned.
The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (B.A.) from a four-year college, or university
0-3 years work experience in advertising, marketing communications or marketing services
Strong organizational and time management skills, with the ability to manage multiple projects simultaneously
Detail-oriented with strong written and verbal communication skills
Excellent problem-solving skills and ability to think logically
Ability to interpret and understand clients' expectations and guide a production team.
Ability to manage multiple projects at one time in a dynamic environment.
Excellent interpersonal skills; experience and ability to work with cross-functional teams, internally and client-side.
Ability to work effectively with a diverse group of people and adapt to rapidly changing objectives
Must have the ability to work independently and manage high volumes of information during high-stress situations.
Expert-level skills in Microsoft Word and Excel
Excellent Mac computer skills; ability to learn new programs, and ability to provide basic troubleshooting.
Understanding of metadata management
Additional job knowledge, skills, and/or abilities specific to a department may be listed on the staffing requisition.
RRD is an EEO/AA including Vets and Disabled Employer
RR Donnelley & Sons