Project Manager - Retail Operations

About Grocery Outlet:

• Our Mission: Touching lives for the better

• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.

• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:

The Grocery Outlet Store Support team is here to enable our Independent Operators and Aspiring Operators in Training (AOTs) to be successful Operators. We do this by providing world-class Project Management, Training, Communication, and Support services so our Independent Operators can focus on what matters: their families, business, customers, and communities. We build strong relationships with our Operators by being transparent and collaborative in all that we do and by looking for ways to improve the operator experience continuously.

About the Role:

As the Manager

• Operator Initiatives, you will have the opportunity to drive key cross-functional projects that significantly impact our Independent Operators. You are a collaborative minded leader with strong project management and communication skills. In this highly visible role you will embody your entrepreneurial spirit while building relationships across the Store Strategy & Support team. The Manager

• Operator Initiatives will have one direct report and will report to the Sr. Director, Operator Support.

Responsibilities Include:

• Owning project planning, coordination, and management of ad hoc and recurring projects, including cross-functional process optimization initiatives

• Defining and validating any applicable business requirements, activities, milestones, deliverables, and success measures within the project scope

• Managing several small to medium internal business projects (i.e., process improvement, technology) and staying agile and adapting work as needed

• Facilitating meetings and successfully managing virtual project teams

• Maintaining open communications between project teams, business partners, and project sponsors

• Providing project status, weekly status reports, and other admin tasks as needed

• Communicate risks and lead resolution of project issues to meet productivity, quality, and customer satisfaction expectations

• Facilitate lessons learned sessions to improve future projects

About The Pay:

• Base Salary Range: $90,000 - $115,000 Annually

• Annual Bonus Program

• Equity

• 401(k) Profit Sharing

• Medical, Dental, Vision & More!

• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• 3+ years of overall hands-on Project Manager experience

• Ability to thrive in a fast-paced start-up like environment

• Knowledge and experience of project management standards, processes, procedures, guidelines, and tools

• Proven experience in the preparation of project plans, meeting notes, and presentations

• A hands on leader who has in strong at developing talent

• Must have strong leadership and influencing qualities along with the ability to communicate, set expectations, and hold team members accountable

• A self-starter with an ownership and results oriented mindset

• Thrive in a fast-paced environment, and be comfortable with ambiguity

• Detailed-oriented with a strong client or customer management experience skillset

• Strong proficiency with M.S. Office and project management software (Asana, MS Project, etc.)

• Proven analytical, problem-solving, decision-making skills

• Excellent organizational/prioritization skills with attention to detail

• Strong track record of driving a project to successful completion