Project Manager- Public Sector

Benefitfocus Jenks , OK 74037

Posted 3 weeks ago

The Project Manager will have lead client-facing consulting responsibilities to include any activity related to program or project management, helping the client realize their strategic business and technical objectives. This role is responsible for a portfolio of customers within the Professional Services team. The Project Manager will plan and coordinate the work efforts of multiple people in a matrix organization and across multiple projects. He/she will also partner directly with key business partners (Sales, Finance, Engineering, QA) to manage projects. The Project Manager will be responsible for a number of projects and act as a key interface point between Benefitfocus and our Employer and Carrier customers.

Key Responsibilities Include:

  • Delivering projects within framework of scope, time, and cost to agreed levels of quality, and within the organization's project management framework

  • Managing project intake into the portfolio

  • Coordinating project responsibilities; managing and influencing internal and external project team members, including global team members

  • Ensuring accurate documentation and reporting of the status of all projects; tracking and managing project milestones, risks, and resource plans

  • Facilitating requirements gathering discussions and business process changes

  • Maintaining accountability for overall quality of the project; quickly addressing and mitigating escalations

  • Effectively managing expectations of stakeholders involved in a project

  • Ensuring all projects are being run in accordance with the Benefitfocus Way

  • Providing input to Project Office on implementation best practices and processes

  • Effectively managing project team conflicts, building collaborative partnerships with stakeholders and gaining consensus

  • Accountable for ensuring control and quality gates and processes are adhered to throughout the project

  • Provide regular status and project health reporting to internal and external stakeholders at the project level to the executive level

Key Competencies:

  • Proven leadership skills and ability to direct and manage team members in a matrix environment

  • Ability to articulate value for each implementation

  • Ability to recognize and understand client business issues and guide solutions

  • Resourcefulness: ability to examine all possible options when resolving a problem

  • Exceptional Client Relationship Management: ability to identify new opportunities and strengthen relationships with clients

  • Excellent organizational skills; detail- and deadline-oriented

  • Strong presentation skills, negotiation skills, and ability to clearly articulate status and possible solutions to multiple levels of leadership

  • Clear concise communication; ability to take a complex message and roll it up for business leaders

  • Ability to bring people from multiple background and multiple departments together for consensus

Required Experience:

  • Bachelor's degree required

  • PMP certification desired

  • Experience managing complex, enterprise level SaaS projects in a lead role (minimum 5 years' experience)

  • Consulting/systems integration implementation experience

  • Proficiency in MS Project, Excel, Outlook, PowerPoint, Visio

  • Knowledge of benefit plans/structures is a plus

  • Ability to travel, as needed, to visit clients during the project life-cycle

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Test Manager Public Sector


Posted 3 weeks ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 The Test Manager is responsible for the planning and project management of all testing activities required to bring our clients live on the Benefitfocus enterprise platform. The Test Manager works closely with our clients, the Benefitfocus Project Manager, and the other Benefitfocus project team members throughout the test effort to ensure successful delivery of a quality solution. The Test Manager must ensure proper management of the testing activities, including work-stream management, risks / issues management, escalations, status reporting, etc. This is a full-time position that requires excellent communication, organization, and time management skills. Responsibilities * Plan testing scope and timeline for assigned projects * Manage testing activities on implementations, including component, system, and UAT testing * Manage a number of projects and test efforts simultaneously * Attend design meetings and identify downstream dependencies impacting testing success * Create and maintain integration test plans in accordance with internal and external project plans and technical requirements * Maintain visibility into the status of test environments and ensure that they will be available and updated as needed for testing * Coordinate internal system testing of solution functionality prior to external testing with clients * Facilitate testing kickoff and be the main point of contact for all client coordination required to complete client-involved testing * Facilitate regular status meetings with the clients and the Benefitfocus internal project teams * Drive testing activities progress across the areas of application configurations, data integrations, reports, data imports, etc. * Work closely with the client and Benefitfocus Project Manager to track testing status against the project plan / test plan * Coordinate issue identification and tracking along with troubleshooting: execute issue resolution and escalation of critical issues during testing * Address outstanding issues and mitigate project risks to ensure a timely implementation * Gain client signoff on testing activity milestones * Maintain an active status view of all projects and ensure risk / issue identification and escalations to ensure project remains on track * Ensure that the project management tools are maintained with accurate status information * Maintain a thorough knowledge of the Benefitfocus enterprise platform and products * Maintain a working knowledge of industry concepts, terminology, events, and trends * Other duties as assigned Required Experience and Skills: * Bachelor's degree is required * 3+ years of experience in software testing, quality assurance, or related area * Excellent written and verbal communication skills * Excellent presentation skills and ability to lead meetings * Ability to excel in a fast-paced environment * Exemplary organization skills and time management skills * Experience in HR or benefits management a plus * Knowledge of benefit plans/structures is a plus * Knowledge of 834 or other data exchange formats is a plus * Ability to handle stressful situations * Ability to manage multiple, simultaneous, competing priorities * Candidates must be a self-starter and be effective at times without clear direction * Ability to travel up to 25% as needed Benefitfocus Jenks OK

Project Manager- Public Sector