Project Manager

Peanut Labs Shelton , CT 06484

Posted 3 weeks ago

The role of a Project Manager is to effectively deliver market research projects in a way that consistently results in the highest level of customer satisfaction for both internal and external clients, while maintaining the speed and accuracy required in a dynamic environment.Our Project Managers use our internal tools and processes to ensure all projects are executed successfully from start to finish. The job requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment.RESPONSIBILITIESMaintains full project ownership in delivering (but not limited to) low to mid-complexity custom market research projects with a project duration typically between 24 hours to one month

Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment

Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata's products and services

Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming and Sales), and vendors (such as translators, etc.)Tasks may include:Testing online survey links

SamplingSetting-up and monitoring reports to evaluate key project metrics

Ensuring quality measures are followed

Updating clients regularly on project progress

Ensuring key project performance metrics such as project profitability meet or exceed established guidelines

Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner

Effectively communicates both as an individual and as part of a client-facing project team

Ensures survey quality using current market research methodologies

Other duties as assignedSKILLS AND ATTRIBUTESIs able to communicate clearly and effectively at all levels

Adept with technology and tools Ability to manage multiple priorities and trouble shoot a range of issues in high-pressure situations

Pursues his or her work with energy, drive, and a need to finish

Learns quickly and independently in the context of an activity; seeks opportunities to extend and deepen learning

Effectively copes with change and shifts gears comfortably

Always strives to deliver results by being solution oriented and a team player

Identifies issues, leads troubleshooting endeavors, and escalates when efforts have been exhausted

Can clearly and effectively communicate project metrics, timelines, and other details pertaining to hand offs to colleaguesEDUCATION AND EXPERIENCE Account or Project Management experience is beneficial

Experience in market research strongly desired

Experience in a customer service environment desired

Post-secondary education preferred

Dynata is one of the world's leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data.

The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-PacificDynata is an equal employment and affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

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Project Manager

Peanut Labs