Manages designated customer projects to ensure that goals and objectives are accomplished within prescribed time frame and budget while adhering to applicable regulations and protocol requirements. Lead and play an integral part in individual project success and provide PCI a competitive advantage in long-term customer management.
Essential Duties & Responsibilities:
Accountable for overall project management for assigned projects using appropriate project planning tools. Communicates milestones, critical path activities and assign internal and external responsibility to ensure the project achieves all deliverables per the customer requirements and agreed upon timeline.
Primary customer contact for activities, including timeline, budget and customer expectation management.
Provide support to business development as necessary providing review of quotes for accuracy.
Assist with customer supply agreements/contracts during project development.
Understand purchasing authorization from the supply agreement.
Work with the customer to ensure correct components and artwork changes; verify pricing to quote and re-price if necessary; communicate price variances with management.
Responsible for leading Project Team and Technical Kick Off Meetings for assigned projects.
Forecast and manage project expenses in adherence with the project budget. Generate customer invoice/billing including supporting documentation.
Review and approve internal customer-based specifications for packaging components and processes.
Provide suggestions for packaging solutions in the areas of design and specification management.
Coach, mentor, and supervise Associate Project Managers.
Effectively facilitate a lessons learned at the conclusion of projects to ensure we capture best practices, receive constructive feedback, and develop solutions and action plans to make the next project a success.
Understand and analyze contribution margin for each project.
Commit and meet budgetary objectives and communicate adjustments to Business Unit Manager.
Establish effective meetings and communication plan to ensure success of each project.
Participate in continuous improvement projects.
Manage customer visits to PCI.
Training and onboarding of new employees within same role, as requested.
This position may require overtime and/or weekend work.
Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
Attendance to work is an essential function of this position
Performs other duties as assigned by Manager/Supervisor.
Bachelor's Degree in a related field and/or 5-7 years related experience and/or training.
College Level Mathematical Skills
Advanced Computer Skills:
Ability to perform the most complex computer tasks and operate various computer programs.
Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
Highest Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and deal with nonverbal symbolism in its most difficult phases while dealing with concrete/abstract variables.