WHY DO WE LOVE COMING TO WORK EVERY DAY?
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers.
We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together. Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers.
Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business. From a graduate Software Engineer to an experienced Sales Executive we are looking for personal leadership and people with the appetite to understand the markets and customers we serve. We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results, develop and grow their careers.
Success is what you do, success is what we achieve, together.
The future of Finance is open combine your talents with Finastra opportunities to create an exciting career with us.
For more information, visit Finastra.com
Within a normal office environment, the regular 8-hour workday involves interactive discussions with individual or teams an use of email and telephone correspondence to contract and work with customers. Employee will initiate project conversations to effect project results, with a mind to serve the clients customers, maintaining and enhancing the reputation of Fundtech. The work of the position also requires being exact or highly accurate in coordinating with others in accomplishing work activities, and in working with external customers. Some travel to customers sites may be involves (once or twice a quarter)
Partner with Systems Integrator Team and interface directly with the customer base to implement hardware and software as needed for the US Payments banking application as it relates to Wires
Conduct project calls and coordination for existing customers
Advise clients on possible setup and uses with Fundtech's payment systems
Use Interpersonal communication techniques to contact and build relationships with current customers
Obtain information from individuals as needed to understand the capabilities of the product
Use knowledge of written communication in project work
Advise clients or customers of product facts and new developments
Maintain accurate and timely documentation on behalf of all projects: Agenda, Minutes, Issues Lists and Requirement documentation as needed
Act as 'Product Specialist' on behalf of the application being installed. Work hands-on with the application to assist with understanding and troubling-shooting customer issues and questions
Be able to provide some training and explanation to customers on focused topics related to the application
Minimum of 5-10 years combined Project Management and Business Analyst experience
2-5 years of Banking or Financial Industry experience preferred, but not required
A self-motivated and hardworking individual who is goal oriented, able to work with minimal supervision
Able to multi-task and manage changing priorities to meet demands of internal and external customers
Demonstrate ability to contribute to an atmosphere of teamwork through collaborative behavior and open communications
Experience of interfacing at all levels from senior management to junior staff.
Experience of working with customer at a senior level
Excellent analytical, communication (Verbal and writing) skills: process-oriented
A 'quick-starter' when it comes to learning new application as a business user. Likes being' hands-on'.
Ability to understand and liaise between business and technical audiences
Experience with the Microsoft Suite of applications, especially Excel, required
Experience with MS Project, preferably MS Project Server required
Experience with Oracle ERP, or similar billing entry systems desired
Experience with Salesforce or similar CRM system desired
Experience with banking applications, preferably with Wires, desired
Mathematics: Knowledge of general math functions in relation to financial calculations
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.
The Future is Collaborative. The Future is Open. The Future is Now.