To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projects. Drive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activities.
Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer. Ensure completion of Project Satisfaction Report and relevant survey and feedback mechanisms. Guide the launch of project from concept to delivery by managing the project and governing the overall budget.
Articulate and explain designs and constraints to stakeholders after understanding customer perspective. Ensure compliance to internal tools. Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis. Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.