Posted 9/13/2018 9:55:48 AM
Job Function: Services
Business Segment: Healthcare Global Supply Chain
Location(s): United States; Massachusetts; Boston
The Project Manager will own the project management and implementation process for GEHC Life Care Solutions (Diagnostic Cardiology OR Monitoring Solutions, Perioperative, and Maternal Infant Care) products, including but not limited to sales order review; project planning and documentation, resource coordination, and issues resolution. This role
is to be based in Boston, MA
The LCS Project Manager is responsible for driving customer satisfaction and process productivity throughout the
installation process including:
1.Acting as the primary liaison between GE and the customer project teams
2.Execute the implementation of managed projects including:
Identification of GE and customer responsibilities and deliverables as defined in the sales contract
Coordination of GE and contract resources in the execution of GE responsibilities
Creation of project implementation timeline with collaboration between customer, GE, and contract resources
Regular tracking and communication of implementation progress
Tracking of equipment delivery, installation, and testing
Tracking and assignment of project deliverables with owners and timing for completion
Provide regular communications including project kick-off, regular status updates, and project closure including occasional customer site visits
Lead implementation team during clinical "GoLive" of the equipment
Creation, maintenance and routing of formal project documentation to project teams and key stakeholders, within a timely manner.
Maintaining accurate project milestone date accuracy creating visible and predictable data for key business metrics and revenue forecasting Identification, escalation and resolution of issues, which might affect customer satisfaction and GE operational targets
Participation in process improvement initiatives
1.Bachelors or equivalent technical field experience; or equivalent (defined as High School Diploma/GED and 4 years progressive experience in a technical field or project management.) 2. 3 years experience in cross-functional product development / integration, product support, or project management.
3.Ability to work effectively across functions to deliver results and execute multiple commitments within the Global Environment.
4.Multitasking abilities to drive critical issues simultaneously.
5.Resourcefulness, commitment, interpersonal, communication and negotiation skills..
1.Bachelors degree and 2 years of project management experience, or an Associates degree and 5+ years of Project Management experience
2.Current Project Management Professional (PMP) certification Minimum 2 years of experience leading crossfunctional teams
3.Self-Starter, proactive, and able to work independently with minimal direction in a fast paced environment.
4.Experience in working with Installed Base team and /or service; product knowledge
5.Knowledge/experience within the healthcare industry and GEHC products
6.Demonstrated experience with large-scale project management where deadlines were met on or ahead of schedule; construction, healthcare IT or equipment installations experience
7.Ability to work with and communicate with diverse work partners internal and external to GE and our customers.
8.Ability to communicate complex technical issues in a customer-friendly manner
9.Demonstrated customer service experience working in a clinical environment
10. Ability to provide constructive feedback to installation teams and contractors Six Sigma certification and/or experience
in Lean methodology
11. Proficiency in Microsoft Windows and Office Applications and project Management Software such as MS Project
12. Ability to work effectively from a remote home office location
13. Willingness to travel including overnight stays when necessary.
Must be legally authorized to work in the United States.
Must have a valid driver's license
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Locations: United States; Massachusetts; Boston
GE will only employ those who are legally authorized to work in the United States for this opening.