Alfa Laval AB Richmond , VA 23234
Project Manager E&S
Alfa Laval is looking for a Project Manager to join our BU Decanters Engineering & Supply team in Richmond, VA. You will be focused on executing capital equipment projects on time and on budget with a strong focus on customer satisfaction. The role involves managing relationships with internal and external stakeholders and suppliers to achieve project expectations.
The Project Manager will work closely with colleagues in legal, accounting, order administration, sales, and purchasing roles to ensure compliance with internal processes and customer agreements. You will have strong technical and commercial skills are needed to verify and execute all contractual requirements effectively.
Expectations & Responsibilities:
You will manage capital equipment projects to meet established schedule and budget.
Responsible for customer satisfaction and project scope, schedule, and budget.
Reviews all aspects of the project hand-over package from sales.
Schedules and directs kickoff and project status meetings.
Acts as primary contact for customer communication over the course of the project.
Coordinates documentation submittal / approval process.
Directs invoicing according to milestone achievement.
Coordinates with sales for change order control as required.
Coordinates installation and startup services.
You will also be expected to:
Support sales personnel in responding to customer requests for commercial and technical information as a part of the bid process.
Secure currency contracts (amounts, timing, etc.) for managed projects.
Maintain accuracy of order backlog and margin reports within financial reporting tools.
Coordinate claim activities through claim support system.
Develop strong working relationships with customers and sales channels.
Provide sales support by participating in sales calls and conference meetings with representatives, distributors, end-users, contractors, engineering houses, and other prospective customers to develop concepts, evaluate customer needs, and further the sales process on an as-needed basis.
You can expect to travel up to 25% to resolve site issues or meet with customers for kick-off meetings. Almost all travel is within the US, however, there may be times when international travel is required to Alfa Laval Engineering facilities or manufacturing sites.
Knowledge, Skills, & Abilities of the Successful Candidate:
We expect you to have a BS, Mechanical or Chemical Engineering or related field required
You will also have a minimum of 5 years professional experience related to project engineering, project management, technical sales, and/or sales support, and experience in a role supporting capital equipment sales highly preferred
You should also have experience in one or more of the following markets life sciences, food/beverage, oil and gas, wastewater treatment, experience within an OEM organization
Knowledge of design and operation of rotating equipment, preferably centrifuges, and working understanding of process instrumentation and PLC-based process control
We are looking for colleagues with strong problem-solving skills, systematic and quality-conscious work ethic to provide our customers with the highest level of service. It is important that you are flexible, independent, resilient, and thrive in a very active environment.