EdAssist offers the best possible scenario for someone who is entrepreneurial, yet looking for stability. We are a start-up business operating under the security of one of FORTUNE Magazine's "100 Best Companies to Work For." Since its creation, employees of EdAssist have not only met aggressive business and growth goals but have been recognized by our internal and external customers for their outstanding innovation, service, and leadership.
As the Project Manager, EdAssist Professional Services, you will play a key role in managing project teams that will consult with clients on best practices for delivering, implementing and configuring the EdAssist Solutions and business process improvements. The Project Manager is a trusted advisor for the client projects and is an internal partner with other department leaders to ensure the overall success of our project delivery.
What you will be doing:
Drive all project-related activities for assigned clients/projects with attention to efficiency, timing and superior service to the client and/or intended audience.
Facilitate and consult on client tuition and loan repay program best practices, design and configuration of solution, change communications, and training.
Manage the project communications and processes to ensure successful outcomes and aligned expectations. Produce consistent high level communications to internal and external stakeholders on project status, risks and changes recommended. Resolve and/or escalate in a timely and constructive manner.
Execute on the project delivery processes and methodology to support total quality of project deliverables.
Estimate time frames, quality, and quantity of resources required to implement project.
Exhibit business acumen and technical experience necessary to communicate with appropriate leadership and key sponsors and negotiate key decisions related to the triple constraints (time, cost, scope) while exceeding client expectations. This may involve negotiations to manage competing priorities and conflicting goals to drive the most appropriate outcomes, while managing risks.
Develop project plans incorporating all project variables and facilitate completion of client change orders, as required.
Maintain understanding of client contractual reporting requirements. Communicate regularly to client program management team members and provide oversight of client reporting calendar. Track completion of reports to ensure accuracy, timeliness and clarity of data and information provided.
Navigate project changes effectively, remove barriers, and coordinate with a variety of cross-functional project team members.
Partner with the PS Operations team to manage, track, and optimize the resource management needs across projects.
Assess and minimize business exposure and risk on project. Ensure project documents are complete, current, and stored appropriately.
Support knowledge sharing within and across projects. Facilitate the proper archiving and accessibility of the project deliverables with the consulting delivery team.
Bachelor's degree or equivalent experience required; minimum 5+ years of experience in a business setting, including 3-4 years+ of project management experience.
Related business experience that includes managing a project team, strong analytical skills, organizational skills, follow through skills, verbal/written communication skills, leadership skills.
Demonstrated executive leadership with the ability to be trusted advisor to EdAssist's clients and build productive internal cross-functional relationships.
Excellent customer service skills with client relationship management experience preferred
Ability to effectively organize, prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently.
Hands on experience managing projects for ERP and/or HR systems implementation is desirable.
Project management professional (PMP) certification from the Project Management Institute (PMI) or similar project management certification is desirable.
Knowledge of different project management software, Word, Excel, PowerPoint, Project, Visio.
Knowledge of JIRA, Netsuite, OpenAir, ITIL or HDI standards a plus.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW.
Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or email@example.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Having technical issues with your online application? Contact us at firstname.lastname@example.org or 855-877-6866.